Leadership Development Program (Canada)

Chick-fil-A Plainfield, Indiana; Atlanta (GA); On-site; USD 76,500 - 93,500; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off and holidays

Job summary

Chick-fil-A Plainfield, Indiana is looking for candidates for its Leadership Development Program (LDP), a 24-36 month initiative aimed at developing business and restaurant leadership skills. Participants will serve as Grand Opening Supervisors and Interim Managers, focusing on operational excellence and team management.

The salary starts at $85,000/year, and benefits include comprehensive medical insurance, a 401(k) plan, and generous paid time off. Suitable candidates should possess a bachelor's degree or equivalent leadership experience.

Qualifications

• Bachelor's degree or 5 years of leadership experience.
• Ability to consume Chick-fil-A menu without dietary restrictions.
• Work independently with minimal oversight.

Responsibilities

• Recruit and manage Grand Opening Trainers.
• Oversee budget and operational strategies.
• Manage all operations and Team Members at assigned restaurant.

Skills

Leadership experience

Problem-solving

Analytical skills

Adaptability

Education

Bachelor's degree or equivalent leadership experience

Job description

Overview

The Leadership Development Program (LDP) is a 24- to 36-month developmental program available to individuals who want to grow business acumen and restaurant leadership skills with Chick‑fil‑A or other businesses. Participants will spend time in two positions: Grand Opening Supervisor and Interim Manager. Additional roles such as Mobile Kitchen Lead and temporary business positions may be available.

Salary and Compensation

Annual starting salary is $85,000/year for exempt participants. Non‑exempt participants in training earn $30/hour.

Benefits

• Medical, dental, and vision insurance for employee and eligible dependents
• Life and accidental death and dismemberment insurance
• 12 weeks fully paid short‑term disability benefits
• 401(k) retirement plan and employer‑funded defined benefit pension plan
• Paid time off: 56 hours at hire plus 40 hours every six months thereafter
• Paid holidays on Thanksgiving and Christmas
• Paid leave to serve on jury up to 26 weeks
• Paid bereavement leave up to 20 days
• Paid leave for military service up to 26 weeks
• Paid bonding leave up to 4 weeks after birth or adoption
• 3 extra days paid time off for rest
• Income tax filing stipend for out‑of‑state residents
• Two personal trips each year for employee, and two for spouse and dependents
• Company‑provided laptop, professional development stipend, moving expenses reimbursement, housing and rental car support, financial wellness resources, Wellness Center access, Employee Assistance Program, and discounted products through Marketplace

Responsibilities

Grand Opening Supervisor Responsibilities

• Recruit, select, and schedule Grand Opening Trainers; ensure onboarding documents are complete and compliant
• Supervise Trainers, manage performance, and train Operator’s and leaders to brand standards
• Oversee and manage budget, including labor, travel, meals, and entertainment
• Consult with Operator on planning strategy, execution, and Create Raving Fans Strategy
• Consult on brand standards, operational issues, business plans, sales generation, vendor strategy, and restaurant layout
• Partner with marketing team to support PR and marketing activations
• Ensure food safety systems, complete daily reports, evaluate results, and advise corrective measures
• Forecast sales and advise on inventory levels
• Consult on optional resources and tools for brand consistency
• Assist Operator with equipment, smallwares, and office items for safety and quality
• Support and advise on back‑office systems
• Create exit strategy for the support team to minimize impact

Interim Manager Responsibilities

• Manage all operations and Team Members at assigned restaurant
• Recruit, hire, onboard, and supervise Team Members; handle paperwork, payroll, scheduling, and performance management
• Develop and implement training plan for Pathway standards
• Conduct performance reviews and create management plans
• Clarify roles and communicate clearly among the team
• Develop compliance procedures for employment laws
• Analyze current business state; develop 30/60/90‑day plan
• Analyze customer engagement survey results and develop improvement strategy
• Evaluate vendor performance and adjust relationships as needed
• Maintain appropriate inventory levels; oversee ordering process and train staff
• Identify and solve bottlenecks; innovate throughput maximization
• Analyze data to maximize financial return
• Ensure restaurant readiness for transition to incoming Operator

Responsibilities for other roles LDP Participants may hold

Information about other positions, such as Mobile Kitchen Lead and staff projects, will be provided as needed.

Required Qualifications

• Bachelor's degree or 5 years of leadership experience
• Ability to consume entirety of Chick‑fil‑A menu without dietary restrictions
• Work independently with minimal oversight
• Keen business judgment and sound decision‑making skills
• Experience leading teams
• Problem‑solving and analytical skills
• Provide clear and consistent feedbackManage conflict respectfully and timely
• Take responsibility and act promptly
• Listen effectively and seek to understand
• Curious about others’ needs
• Establish rapport quickly and inspire others
• Communicate clearly and concisely

Physical Requirements

• Work in fast‑paced restaurant environment
• Willing to travel 100 %
• Availability to work weekends

Preferred Qualifications

• Valid U.S. or Canadian driver license

Additional Information

Required years of experience: 5 years. Travel requirement: 100 %. Required level of education: Bachelor’s degree or equivalent. All majors or concentrations are acceptable.

Chick‑fil‑A, Inc. is an equal‑opportunity employer that values diversity and inclusion. Employment decisions are based on qualifications, merit and business need.

This posting is for an existing vacancy.