Leader | Starbucks (2)

Paradies Na; Romulus (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Starbucks in Michigan is seeking a Shift Leader to guide a team of baristas in a fast-paced, guest-focused environment. You will support store operations with opening/closing tasks, uphold beverage quality, and deliver legendary service while modeling Starbucks values.

The ideal candidate has supervisory experience, strong communication, and the ability to train and develop staff, ensuring a welcoming, clean, and efficient store.

Qualifications

• Previous supervisory experience in food service, retail, or hospitality preferred.
• Passion for coffee and Starbucks culture.

Responsibilities

• Lead and motivate a team of baristas, fostering a positive work environment.
• Ensure high standards of product quality, presentation, and customer service.
• Assist the store manager with opening/closing, inventory, and cash handling.
• Train baristas to deliver excellent service and beverage prep.
• Handle customer inquiries and resolve concerns for a great experience.
• Uphold Starbucks brand values and store procedures.
• Maintain a clean, safe store environment per guidelines.

Skills

Leadership

Customer Service

Communication

Team Management

Detail-oriented

Organization

Education

High School Diploma

Job description

Are you a coffee enthusiast with a flair for leadership? Do you thrive in a fast-paced and customer-centric environment? Join us at Starbucks as a Shift Leader and be part of a global coffeehouse chain that values passion, innovation, and community engagement!

Starbucks is not just a coffee company; it's a culture. We are dedicated to creating a unique and uplifting experience for our customers through our handcrafted beverages and personalized service. As a Supervisor, you will play a pivotal role in leading our team and upholding the Starbucks mission of inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time.

**Key Responsibilities:**

• Lead and motivate a team of baristas, fostering a positive and inclusive work environment that encourages collaboration and growth.
• Ensure the highest standards of product quality, presentation, and customer service are consistently met and exceeded.
• Assist the store manager in daily operations, including opening and closing procedures, inventory management, and cash handling.
• Train and develop baristas to deliver legendary customer service, product knowledge, and beverage preparation techniques.
• Handle customer inquiries, feedback, and concerns, resolving issues to ensure a delightful Starbucks experience.
• Uphold Starbucks' brand values and operational procedures, ensuring compliance with company policies and standards.
• Contribute to a clean, safe, and organized store environment, adhering to health and safety guidelines.

**Qualifications:**

• Previous supervisory experience in the food service, retail, or hospitality industry is preferred.
• Passion for coffee and an appreciation for the Starbucks brand and culture.
• Exceptional leadership skills, with the ability to inspire and motivate a diverse team.
• Strong communication and interpersonal abilities to build positive relationships with both customers and team members.
• Detail-oriented, organized, and able to manage multiple priorities effectively.
• Minimum high school diploma or equivalent; further education is a plus.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.