Leader in Training

Apply Now; San Diego (CA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Scholarships

Health & life insurance (FT)

Free meals

Job summary

Chick-fil-A Carmel Mountain is seeking a Shift Leader to join our on-site team in San Diego, CA. The role offers part-time and full-time options with a wage rate of $25/hour and opportunities for growth into Director level.

We provide health and life insurance for full-time employees, scholarship opportunities, and free meals. You are not a number here; leadership development and a caring Owner-Operator partner support your goals and growth.

Qualifications

• Minimum 20 hours per week and availability on Fridays and Saturdays.
• Commitment to highest Chick-fil-A customer service standards.
• Willingness to grow from Shift Leader to leadership roles.

Responsibilities

• Read, understand and comply with Team Member Handbook.
• Treat guests and team members with honor and respect.
• Go above and beyond to deliver Chick-fil-A magic to guests.
• Ensure top-notch packaging, food presentation and quality.
• Maintain food safety standards above legal requirements.
• Handle customer feedback positively and support customer recovery.

Skills

Leadership

Teamwork

Customer Service

Dependability

Positive Attitude

Initiative

Punctuality

Job description

Current wage rate for Shift Leaders is $25/hour with opportunities for growth into Director level!We offer retirement plans and medical, dental, vision, and life insurance benefits.Part-time and full-time work available with a trusted and respected company! If you want to move up in the world, this is the position for you.

This is more than just a job. It's an opportunity to do something meaningful with your time and to be a part of a work family that cares about you and your dreams. Chick-fil-A is the best quick service restaurant in the country, giving the fastest drive-thru experience and highest quality food on a consistent basis.

How do we do it? YOU. We believe in you and care about you. We offer scholarship opportunities for team members furthering their education (which we highly encourage). We have health and life insurance offerings for full-time team members. Whenever you work, you eat for free, and unlike other quick service restaurants, you'll want to eat here. We aim to be the most trusted restaurant and most popular destination in the Carmel Mountain community for decades to come, and YOU are the next chapter in a long and celebrated Chick-fil-A history.

On top of all that, when you join the Chick-fil-A team, you work directly with an Owner-Operator who is present in the restaurant and cares about you. That is unique in a world where employers have less and less face time with their huge teams and care more about success than they do influence. You're not a number here. Bring your gifts and talents to our team; if you make our goals your goals, we will make your goals our goals. We're excited to meet you!

If you want to break records, build real relationships and invest in leadership skills that last a lifetime, this is where you belong. We have team members who drive long distances to get here, who take the bus for an hour, who come just to hang out when they're not working. That's how meaningful this family and this Chick-fil-A name is to them. See for yourself. Get going on that application!

Qualities of our Team Members: sound like you?

• Outgoing and Fun - if you're not having fun, you're doing it wrong
• Great Attitude - willing to go the extra mile
• Hard Working - doesn't like to waste time standing around
• Dependable - won't abandon their responsibilities when things get hard
• Honest - it's okay to make mistakes as long as you're truthful
• Demonstrate Leadership Attributes - earn the respect of your peers by serving them well
• Team Player - it's not always about you
• Role Model - do what's right even when no one is watching
• Responsive - show urgency in your work
• Initiative - no need for a babysitter
• Patient - slow to anger and frustration
• Relentless - never stop learning and growing
• Detailed - get the small things right
• Disciplined - show up on time and hold yourself to high standards

General Responsibilities

• Read, understand and comply with all parts of the Team Member Handbook (e.g., punctuality, hygiene, appearance)
• Treat all guests and fellow team members with honor, dignity, and respect
• Go above and beyond to show Chick-fil-A magic to our guests
• Protect the customer experience by ensuring packaging, food presentation and quality is top notch
• Ensure the highest standards of food safety, going above and beyond what the law requires to keep our guests safe
• Appropriately handle customer feedback and play a positive role in customer recovery
• Show up on time, have a great attitude and work hard for your entire shift
• Constantly improve yourself by finding ways to do your work better and faster, giving 100% all day every day
• Proactively pursue leadership opportunities and look to be cross-trained
• Be a team player and be responsible to fill your shift if you are not able work
• Display good stewardship and a sense of ownership for the business

Minimum Requirements

• You must be available to work a minimum of 20 hours per week and be available on Fridays and Saturdays. Those are our busiest days; we need you on our "A" Team.
• You must commit to the highest Chick-fil-A customer service standards and our promise to guests: the highest quality meals served in a quick, friendly, and clean environment.
• You must be at least 18 years old to serve as a Shift Leader, but many of our future Shift Leaders start younger and train into the role, so starting as a Team Member with us is still a great idea.