Leader, Hospitality Events

RH; San Francisco (CA); On-site; USD 70,000 - 80,000; Full time

Job summary

RH Hospitality in San Francisco seeks an experienced events professional to serve as the primary contact for event inquiries, bookings, and guest communication, delivering a refined and responsive experience.

You will coordinate menus, floor plans, vendors, timelines, and run-of-show details while partnering with Culinary, Service, and Gallery teams to ensure a seamless, elevated event experience and alignment with RH’s brand.

Qualifications

• 3+ years of private event sales and execution in luxury hospitality or fine dining.
• Proven success executing elevated events and fostering client relationships.
• Strong organizational and planning skills for detailed event components.
• Hands-on approach to service and guest satisfaction.
• Knowledge of the local market landscape and competitive set.
• Experience with event management systems such as Tripleseat or similar platforms.
• Sophisticated communication and polished guest-facing presence.
• Proficiency in Microsoft, Adobe, and Google Suite applications.

Responsibilities

• Serve as the primary contact for event inquiries, bookings, and client communication, ensuring a refined and responsive guest experience.
• Coordinate menus, floor plans, vendor needs, timelines, and run-of-show details.
• Partner with Culinary, Service, and Gallery teams to ensure alignment and deliver a seamless, elevated event experience.
• Oversee event setup, flow, and strike, ensuring all aesthetic and service elements align with RH’s standards.
• Maintain event calendars, contracts, event orders, financial paperwork, and post-event reporting with accuracy.
• Support event sales by generating leads, nurturing client relationships, and driving repeat business.
• Track event revenue and support location leaders in achieving operational and financial goals.

Skills

Event coordination

Client relationship management

Communication skills

Organization skills

Tools

Tripleseat

Microsoft Office

Adobe Creative Suite

Google Workspace

Job description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

YOUR RESPONSIBILITIES

• Serve as the primary point of contact for event inquiries, bookings, and client communication, ensuring a refined and responsive guest experience
• Coordinate all event logistics, including menus, floor plans, vendor needs, timelines, and run-of-show details
• Partner with Culinary, Service, and Gallery teams to ensure alignment and deliver a seamless, elevated event experience
• Oversee event setup, flow, and strike, ensuring all aesthetic and service elements align with RH’s quality and brand standards
• Maintain event calendars, contracts, event orders, financial paperwork, and post-event reporting with accuracy and attention to detail
• Support event sales by generating leads, nurturing client relationships, and driving repeat business
• Track event revenue and support location leaders in achieving operational and financial goals

OUR REQUIREMENTS

• 3+ years of progressive experience in private event sales and execution, ideally within luxury hospitality or fine dining environments
• Demonstrated success executing elevated events and fostering strong client relationships
• Strong organizational and planning skills, with a focus on coordinating detailed event components in a fast-paced environment
• Hands‑on approach to service and execution, with a deep commitment to guest satisfaction
• Knowledge of the local market landscape and competitive set
• Experience with event management systems such as Tripleseat or similar platforms preferred
• Sophisticated communication skills and a polished, guest-facing presence
• Proficiency in Microsoft, Adobe, and Google Suite applications

PHYSICAL REQUIREMENTS

• Frequently moving and lifting items up to 50 lbs while utilizing appropriate equipment and following safety guidelines
• Frequently bend, stoop, reach, push, pull, and carry materials as needed to support event setup and operations
• Frequent standing and movement for extended periods during event setup and execution
• Flexibility to work evenings, weekends, and holidays based on event schedules
• Navigating indoor and outdoor event spaces, including staircases and uneven terrain, as required

The base salary for this role is $70,000 - $80,000, commensurate with experience. This role also includes an annual commission structure, with target earnings based on individual and event performance.