Leader Global Enterprise Application

Specialized Bicycle Components; Morgan Hill (CA); On-site; USD 143,000 - 208,153; Full time

Benefits offered by this job

401(k) matching

Comprehensive healthcare plan options

Generous vacation and sick leave

Career development assistance

Job summary

Specialized Bicycle Components in Morgan Hill, CA seeks a Leader Global Enterprise Application to guide ERP solutions and ensure operational stability across Finance and Retail Tech. This leader will collaborate with senior leaders, driving process improvements and managing vendor relations.

Ideal candidates will have extensive experience in retail operations and understanding of Oracle ERP systems. The role offers competitive pay, comprehensive healthcare, and a diverse work environment.

Qualifications

• Strong understanding of ITIL service management practices.
• Proven management experience, coaching, hiring, and performance management.
• Experience with vendor evaluation and offshore model.

Responsibilities

• Manage a global team of product managers and analysts.
• Implement new organizational initiatives aligned with ERP.
• Drive process improvement initiatives.

Skills

Visionary Leadership

ITIL service management practices

Project management using agile methodologies

Problem solving skills

Excellent communication

Education

10+ years experience in retail and retail operations

Experience supporting Oracle Fusion Cloud ERP

Tools

Oracle E-Business Suite

OCI architecture decisions

Job description

At Specialized we’re serious about providing high-impact, low-friction, technology solutions so that we can build the best bikes in the world and deliver an exceptional rider experience.

Specialized is seeking a motivated and talented Leader Global Enterprise Application to join our Global Technology team in Morgan Hill, CA. This role will evolve our enterprise landscape spanning Finance, Retail Tech, Sales Operations (Order‑to‑Cash business domains), CRM, and People Systems. It is accountable for operational stability and for leveraging ERP platforms to enable business growth, process simplification, regulatory compliance, and global scale. The ideal candidate is a strategic thinker and hands‑on leader who can operate confidently at the intersection of business outcomes, technology execution, and team leadership.

This position serves as the enterprise champion of ERP applications, including Oracle E‑Business Suite and the strategic evolution toward a unified and simplified platform with AI natively built in. The role partners closely with senior leaders across Finance, Operations, and IT to drive standardization, disciplined change management, and data integrity across regions and functions. Success in this role requires balancing run‑the‑business excellence with a multi‑year ERP modernization roadmap, ensuring minimal disruption while increasing adoption, reliability, and value realization.

This role will lead a global team of product managers, architects, analysts, and contractors, with responsibility for service performance, vendor strategy, governance, and continuous improvement. The leader is accountable for ensuring ERP capabilities translate into measurable business impact, including improved close cycles, reduced customization, and strong audit and risk posture. The role is expected to influence senior levels, make trade‑off decisions, and establish enterprise standards that scale with the business.

This role owns outcomes, not just systems—delivering ERP stability today while positioning Specialized for enterprise scale, regulatory readiness, and future ERP transformation.

Responsibilities

• Manage a team of direct reports, contractors, and/or project team members.
• Own the implementation of new organizational initiatives aligned with ERP.
• Evaluate and recommend changes to current and future ERP system requirements to meet organizational needs.
• Drive automation and process improvement initiatives to reduce ticket volumes.
• Manage vendor relationships, contracting, and budgets across multiple cost centers.
• Promote and establish governance across systems.
• 10+ years experience in retail and retail operations.
• Build and maintain productive, respectful relationships with cross‑functional teams, stakeholders, and external partners.
• Strong understanding of ITIL service management practices (Incident, Change, Problem Management).
• Proven people management experience coaching, hiring, and performance management.
• Excellent communication skills with the ability to translate technical issues into business impact.
• Experience leading programs and process automation. Ability to implement and manage projects using agile methodologies.
• Progressive and relevant experience driving process improvement.
• Experience with vendor evaluation and working with an offshore/onsite vendor model.
• Ability to balance competing priorities.
• Excellent planning, prioritizing and organizational skills required.
• Must be collaborative and possess the ability to influence outcomes.

What You Need To Win

• Visionary Leadership – displays passion and optimism; inspires respect and trust; mobilizes others to fulfill the vision.
• Experience supporting or managing an Oracle Fusion Cloud ERP (SaaS) migration – highly preferred.
• Infrastructure architecture exposure: ability to contribute to OCI architecture decisions, network topology, and security zone design.
• Creative thinker with the ability to provide both strategic and tactical direction who is detail-oriented but also able to see the big picture.
• Possesses a collaborative mindset and takes an inclusive approach to problem solving.
• Strong problem‑solving and communication skills required.
• Experience interacting with senior management.
• Ability to influence toward outcomes.

Benefits

• Competitive pay with annual performance‑based reviews for continued growth and recognition.
• Comprehensive healthcare plan options, including PPO, EPO, HDHP, and HMO (acupuncture and physical therapy included).
• Health Savings Account (HSA) with employer contributions when enrolled in a High‑Deductible Healthcare Plan (HDHP).
• Dental and vision plans.
• 401(k) company matching up to $5,000 annually with immediate 100% vesting and administrative fees paid for by the company.
• Company‑paid life, AD&D, short‑term disability, and long‑term disability insurance.
• Employee Assistance Program that provides access to individualized mental well‑being care.
• Generous vacation, sick, paid holidays, and volunteer time off.
• 14 weeks of 100% paid leave for birthing parents and 8 weeks of 100% paid leave for non‑birthing parents, plus a Specialized bike for your new baby.
• Up to $9,000 annually in career development & degree assistance.
• Up to $250 annually in fitness & wellness reimbursement.
• Industry pro‑deal discounts and perks.

PAY

Below is a summary of compensation elements for this role at the company if based in the following location: California. Base Pay Range: $143,000 – $208,153. At Specialized, your base pay is one part of your total compensation package and will depend on your work experience, skills, certification, and location.

We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. Regardless of your qualifications, if you are ready to make a difference, we invite you to apply and share how you can make an impact at Specialized. For additional information on benefits and perks, visit https://benefits.specialized.com.