Lead Youth Crisis Mentor

Crisis Clinic; Seattle (WA); Presencial; USD 25.000 - 39.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Excellent medical, dental, and vision

Annual wage increases

Paid Holidays

Discount on ORCA transit pass

Free Parking

Growth opportunities

Self-care tools & weekly check-ins

Descripción de la vacante

Crisis Connections is seeking a Lead Youth Crisis Mentor in Seattle to guide Teen Link Volunteers on the crisis support line, including training, orientation, and debriefing. The role focuses on youth empowerment and adherence to protocols, with evening/weekend hours in a part-time capacity.

The position emphasizes leadership, strong communication, and commitment to serving youth in crisis, with opportunities for growth and collaboration with a compassionate team.

Formación

• High School/GED required.
• AA in Social Sciences, Psychology, or Counseling preferred; consider nearing completion.
• Experience working with youth is essential.
• Excellent written and oral communication skills.
• Attention to documentation.
• Strong leadership skills.
• Commitment to working with and empowering youth.
• Must have reliability and punctuality.
• Must have daily access to reliable transportation.
• Ability to work evenings and weekends.

Responsabilidades

• Provide support, guidance, and development to Teen Link Volunteers on the service line.
• Assist with the training and orientation of the Teen Link Volunteers, including supporting contacts and debriefing, and ensuring adherence to protocols.
• Contributes to the youth/Teen volunteer's growth and leadership skill development.

Conocimientos

Leadership

Communication

Youth experience

Attention to detail

Reliability

Punctuality

Educación

High School Diploma or GED

AA in Social Sciences / Psychology / Counseling (preferred)

Descripción del empleo

Lead Youth Crisis Mentor

Crisis Connections provides a variety of telephone-based support services that are free and easily accessible to anyone in our community experiencing crisis. Our service area includes King County and Washington State. Our passion is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support.

If you want to be part of our mission and have a passion for helping others, we invite you to apply for our Lead Youth Crisis Mentor position.

Schedule: Wednesday through Saturday, 5 pm to 10pm and a mandatory staff meeting on Wednesdays from 3pm to 5pm. The position is a part-time role.

This is what you’ll be doing:

• Provide support, guidance, and development to Teen Link Volunteers on the service line.
• Assist with the training and orientation of the Teen Link Volunteers. This includes providing support during contacts (texts, chats, and phone calls) and debriefing conversations as needed, and ensuring adherence to contact protocol and documentation guidelines.
• Contributes to the youth/Teen volunteer's growth and leadership skill development.

Requirements

• High School/GED required
• AA in Social Sciences, Psychology, or Counseling preferred. We will consider candidates who are nearing completion of an educational track to obtain an AA in this area.
• Experience, familiarity, knowledge, and understanding of working with youth are essential functions of the position.
• Excellent written and oral communication skills.
• Attention to detail on documentation
• Strong leadership skills
• Demonstrated commitment to working with and empowering youth.
• Must have demonstrated record of reliability and dependability, arriving to work and off-site events on time.
• Must have daily access to reliable transportation.
• Ability to work evenings and weekends.

Computer Skills Assessment

Computer Skills Assessment requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates.

This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as an accommodation. Additional accommodations for the assessment are provided upon request.

Technology Requirements

Smartphone with the ability to download and use a Multi-factor Authentication (MFA) application.

Mandant self mandatory mandatory

Self mandatory self mandatory mandatory

Self mandatory self mandatory mandatory

Working Conditions

Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. This position will expose you to conversations about suicide, mental health issues, and staff responding to crisis situations.

Thriving employees means a thriving mission

We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply.

We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities

• Excellent medical, dental, and vision coverage
• Annual wage increases
• Generous Paid Time Off & 12 Paid Holidays
• Discount on ORCA transit pass
• Free Parking & Flexible Schedules
• Growth opportunities
• Self-care tools & weekly check-ins with your supervisor

Voluntary Benefits

• Short-term and long-term disability
• Flexible Spending Accounts (FSA)
• 403B Retirement Plan

Offers of Employment

All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check.

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics.

EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION

Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law.
In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.

Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience, and background reflect the diverse populations we serve.