Lead Workers' Compensation Claims Supervisor

Tristar-d43fac80; Waukesha (WI); In loco; USD 80.000 - 120.000; Tempo pieno

Descrizione del lavoro

TRISTAR is seeking a Claims Supervisor to oversee a workers’ compensation claims unit, ensuring timely, accurate handling in compliance with state laws and client requirements. You will provide technical guidance, training, and performance oversight to staff while collaborating with clients and management.

The role requires strong knowledge of multi-state workers’ compensation laws, capability to supervise, coach, and develop employees, and proficiency in Microsoft Word and Excel.

Competenze

• Bachelor’s degree in related field (preferred).
• 5+ years related experience or equivalent combination of education and experience.
• Strong technical knowledge of multi-state workers’ compensation laws, regulations, and medical terminology.
• Ability to supervise, coach, and develop employees with varying levels of experience.

Mansioni

• Directly supervise examiners and clerical staff and monitor performance.
• Manage staffing, workloads, and attendance; ensure timely claim handling.
• Review scheduled claims issues, delays, denials, and ensure accuracy in coding.
• Prepare and lead team meetings; provide training and feedback to staff.
• Make strategic claim decisions, oversee payments/recoveries and reporting.
• Approve reserve changes within guidelines and support internal audits.

Conoscenze

Staff supervision

Communication skills

Word/Excel proficiency

Workers' comp knowledge

Training and mentoring

Formazione

Bachelor's degree (preferred)

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

TRISTAR is seeking a Claims Supervisor to oversee a workers’ compensation claims unit, ensuring timely, accurate handling in compliance with state laws and client requirements. You will provide technical guidance, training, and performance oversight to staff while collaborating with clients and management.

The role requires strong knowledge of multi-state workers’ compensation laws, capability to supervise, coach, and develop employees, and proficiency in Microsoft Word and Excel.