Lead, Work Management – North NJ Operations

JDH Infrastructure Group; New Jersey; On-site; USD 125,000 - 153,000; Full time

Job summary

FirstEnergy is seeking a Supervisor, Work Management for on-site work in North Jersey locations (Boonton, Dover, Flemington, Newton, Summit, Washington). The role oversees planning, scheduling, and clerical teams within the Operational Excellence organization to maximize productivity and efficiency.

The candidate will lead short- and long-range planning, drive process improvements, and coordinate with Engineering Services and Operations Leadership to ensure safe, reliable operations.

Qualifications

• Bachelor's degree in engineering technology or related discipline with 5 years' experience required.
• Alternative: Associate degree with 7 years' experience; or high school with 8 years' experience.
• PM leadership experience and ability to drive change.
• Excellent verbal and written communication; leadership and coaching skills.
• Strong analytical and interpersonal abilities; proficient with MS Office.
• Knowledge of NESC/NEC; familiarity with construction/maintenance practices.

Responsibilities

• Demonstrating commitment to safety and promoting Leading with Safety principles.
• Lead work management planners and clerical staff for forecasting and scheduling.
• Oversee daily activities of planners, schedulers, readiness coordinators, and admin staff.
• Prioritize field projects and workloads for assigned centers.
• Maintain a two-week plan and a one-month projection for operations.
• Lead long-range planning to use resources efficiently.
• Collaborate with Engineering Services and Ops Leadership to ensure safe, reliable operations.
• Provide oversight for planning, pre-job inspections, and clerical tasks.
• Develop and implement scheduling strategies for centers.
• Drive continuous improvement using Work Management systems.
• Coordinate work requests with customers, contractors, and internal teams; provide updates.
• Supervise activities such as locating utilities, switching requests, traffic requests, and outages.
• Coordinate materials, equipment, tools, and permits to meet commitments; expedite as needed.
• Support the FirstEnergy storm process.

Skills

Project management

Leadership

Communication skills

Analytical skills

Interpersonal skills

MS Office

Education

Bachelor's degree in engineering technology or related

Associate degree in Engineering Technology or related

High School Diploma or equivalent

Tools

WMI (GIS)

WMI (CREWS)

WMI (SAP)

Job description

FirstEnergy is seeking a Supervisor, Work Management for on-site work in North Jersey locations (Boonton, Dover, Flemington, Newton, Summit, Washington). The role oversees planning, scheduling, and clerical teams within the Operational Excellence organization to maximize productivity and efficiency.

The candidate will lead short- and long-range planning, drive process improvements, and coordinate with Engineering Services and Operations Leadership to ensure safe, reliable operations.