Lead Windows Server Administrator

Sligo Software Solutions Inc.; City of Albany (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

NYS Information Technology Services seeks an Expert Systems Architect and L3 Technical Support professional to fulfill duties for the NYS Department of Transportation. You will architect technology solutions, troubleshoot COTS environments, and collaborate with vendors and agency areas to install, configure and test systems.

The role emphasizes systems architecture, security standards, and mentorship within the Transportation Portfolio Architecture team. Onsite work in Albany area is required.

Qualifications

• This is an onsite role.
• 84 months experience translating business requirements into technical and security infrastructure architecture documentation (data flows; interfaces; authentication).
• 84 months experience as Server Administrator at the Application Layer performing COTS installation, configuration, troubleshooting and L3 support on Windows OS platforms (IIS, Tomcat, WebLogic, Certificate Services) and authentication (Active Directory, SSO with SAML v2.0, OpenID Connect).
• 84 months experience performing L3 analytical and technical support of COTS/business application interfaces and system interconnects (networks, Stealth firewall, F5 and Load Balancing).
• 84 months experience supporting COTS/business applications with tools like WireShark, Process Monitor, Netstat, Ping, Traceroute, Telnet.
• 60 months experience using Splunk for log analysis, system monitoring and performance tuning.
• 24 months experience scripting with PowerShell, WMI and other scripting languages for automation and administration.
• Documents required: resume and copies of candidate identification and referenced certifications/degrees.

Responsibilities

• Architect technology solutions that meet agency requirements and align with NYS ITS standards.
• Troubleshoot OS configuration, storage and networking of COTS business applications.
• Collaborate with COTS vendors and agency business areas for installation, configuration and testing.
• Troubleshoot and resolve COTS software performance, logs, and security issues.
• Review current architecture and provide detailed specifications for proposed solutions and upgrades.
• Research solutions with external vendors for COTS implementation including installation and testing.
• Recommend and implement system enhancements to improve performance and reliability.
• Provide mentoring to Transportation Portfolio Architecture team members.
• Provide L3 technical support for enterprise Windows server environment including Stealth COIs, storage and networking for COTS apps.
• Analyze implemented systems, document data, and perform performance tuning and security analysis for COTS.
• Script repetitive management tasks using PowerShell and modify Active Directory; use ticketing system to track incidents, requests, problems, changes and releases.

Skills

L3 Technical Support

PowerShell scripting

Analytical thinking

Active Directory maintenance

Tools

IIS

Tomcat

WebLogic

Certificate Services

SAML v2.0

OpenID Connect

Active Directory

Stealth firewall

F5

Load Balancer

WireShark

Process Monitor

Netstat

Ping

Traceroute

Telnet

Splunk

Job description

Act as Expert Systems Architect and L3 Technical Support working for NYS Information Technology Services on behalf of the NYS Department of Transportation to fulfill the duties as described below.

Description

Act as Expert Systems Architect and L3 Technical Support working for NYS Information Technology Services on behalf of the NYS Department of Transportation to fulfill the duties as described below.

Duties

• Architect technology solutions/systems that meet or exceed Agency business requirements aligning with NYS ITS Technical and Security Service standards and strategies.
• Troubleshoot and resolve OS configuration, Stealth COI's, storage and networking of Agency Commercial off the - shelf (COTS) business applications.
• Work with COTS Vendors and Agency business areas for COTS installation, configuration and testing.
• Troubleshoot and resolve issues with Commercial off the - shelf business software (COTS) including performance tuning, log analysis and security.
• Review the systems architecture currently in place and provide detailed specifications for proposed solutions and recommendation of appropriate solutions, upgrades, replacements working with technical staff to recommend solutions to improve it.
• Research solutions and collaborate with COTS External Vendors and Agency Business Areas for COTS Application implementation including installation, configuration and testing.
• Recommend and implement system enhancements that will improve the performance and reliability of the systems.
• Provide mentoring and guidance to other Transportation Portfolio Architecture team members;
• Provide L3 Technical support for an enterprise-level distributed MS Windows server environment including Stealth COIs and storage and networking of Agency/business COTS business applications.
• Analyze implemented systems and identify problems, evaluate data and defined problems, document data on COTS including performance tuning, log analysis and security
• Script repetitive management tasks such as application data processing, workstation and server maintenance using PowerShell; and, Active Directory maintenance and modification.
• Use a ticketing system to track and manage incidents, service requests, problems, changes, and release/deployment.

Mandatory Requirements

• Experience (15+ Years)
• Defines the architecture of a computerized system (i.e., a system composed of software and hardware) in order to fulfill certain requirement, including a breakdown of the system into components, the component interactions and interfaces (including with the environment, especially the user), and the technologies and resources to be used in the design.

Requirements

• This is an 100% Onsite.
• 84 months experience working with agencies/business areas to understand business requirements to translate to technical and security infrastructure requirements resulting in architecture design documentation covering data flows; interfaces with other systems; authentication; etc.
• 84 months experience as a Server Administrator at the Application Layer to perform Commercial Off the Shelf (COTS) business application installation, configuration, troubleshooting (with or without Vendor), including L3 Technical support of such solutions on Windows OS platforms, IIS, Tomcat, WebLogic, Certificate Services, and Authentication using Active Directory, SSO with SAML v2.0, and OpenID Connect.
• 84 months experience performing L3 Analytical and Technical support of COTS / business application interfaces & system interconnects (Networks, Stealth firewall software, F5 and Load Balancing) implemented on converged/mixed environments to diagnose and resolve connectivity issues.
• 84 months experience performing L3 Analytical and Technical support of COTS / business applications using tools like WireShark, Process Monitor, Netstat, Ping, Traceroute, TelNet, etc.
• 60 months experience performing L3 Analytical and Technical support of COTS / business applications using tools like Splunk for log analysis, system monitoring, and system performance tuning.
• 24 months experience in scripting knowledge on PowerShell, WMI and other scripting languages to automate and administer application maintenance.
• R sum
• Copy of Candidate Identification (i.e., Driver's License/Green Card/Visa and Passport if applicable)
• Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)