HBITS-08-15015-Systems Architect-Expert

Knowledge Builders Inc; City of Albany (NY); On-site; USD 140,000 - 170,000; Full time

Job summary

Knowledge Builders Inc. is seeking an Expert Systems Architect and L3 Technical Support specialist to support NYS ITS for the NYS Department of Transportation.

You will architect scalable solutions, troubleshoot OS, storage, and networking for COTS applications, and mentor team members in Albany area. The role involves reviewing existing architectures, proposing upgrades, collaborating with vendors, and providing L3 support across a distributed Windows server environment with AD, SSO/SAML, and

Qualifications

• Defines the architecture of a computerized system to fulfill requirements and interfaces.

Responsibilities

• Architect technology solutions meeting agency requirements while aligning with NYS ITS standards.

Skills

System architecture

L3 Support

Windows Server

Active Directory

SSO

OpenID Connect

COTS

PowerShell

Networking

Security

Log Analysis

Tools

Wireshark

Process Monitor

Netstat

Traceroute

Ping

Telnet

F5

Load Balancer

Splunk

IIS

Tomcat

WebLogic

Certificate Services

Active Directory

Job description

Project/Program:

Act as Expert Systems Architect and L3 Technical Support working for NYS Information Technology Services on behalf of the NYS Department of Transportation to fulfill the duties as described below.

Project/Program:

Act as Expert Systems Architect and L3 Technical Support working for NYS Information Technology Services on behalf of the NYS Department of Transportation to fulfill the duties as described below.

Day-to-day Tasks

• Architect technology solutions/systems that meet or exceed Agency business requirements aligning with NYS ITS Technical and Security Service standards and strategies.
• Troubleshoot and resolve OS configuration, Stealth COI’s, storage and networking of Agency Commercial – off – the - shelf (COTS) business applications.
• Work with COTS Vendors and Agency business areas for COTS installation, configuration and testing.
• Troubleshoot and resolve issues with Commercial – off – the - shelf business software (COTS) including performance tuning, log analysis and security.
• Review the systems architecture currently in place and provide detailed specifications for proposed solutions and recommendation of appropriate solutions, upgrades, replacements working with technical staff to recommend solutions to improve it.
• Research solutions and collaborate with COTS External Vendors and Agency Business Areas for COTS Application implementation including installation, configuration and testing.
• Recommend and implement system enhancements that will improve the performance and reliability of the systems.
• Provide mentoring and guidance to other Transportation Portfolio Architecture team members.
• Provide L3 Technical support for an enterprise-level distributed MS Windows server environment including Stealth COIs and storage and networking of Agency/business COTS business applications.
• Analyze implemented systems and identify problems, evaluate data and defined problems, document data on COTS including performance tuning, log analysis and security.
• Script repetitive management tasks such as application data processing, workstation and server maintenance using PowerShell; and, Active Directory maintenance and modification.
• Use a ticketing system to track and manage incidents, service requests, problems, changes, and release/deployment.

Mandatory Qualifications

Systems Architect–

Defines the architecture of a computerized system (i.e., a system composed of software and hardware) in order to fulfill certain requirement, including a breakdown of the system into components, the component interactions and interfaces (including with the environment, especially the user), and the technologies and resources to be used in the design.

Expert

84+ months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Requested Qualifications

• 84 months experience working with agencies/business areas to understand business requirements to translate to technical and security infrastructure requirements resulting in architecture design documentation covering data flows; interfaces with other systems; authentication; etc.
• 84 months experience as a Server Administrator at the Application Layer to perform Commercial Off the Shelf (COTS) business application installation, configuration, troubleshooting (with or without Vendor), including L3 Technical support of such solutions on Windows OS platforms, IIS, Tomcat, WebLogic, Certificate Services, and Authentication using Active Directory, SSO with SAML v2.0, and OpenID Connect.
• 84 months experience performing L3 Analytical and Technical support of COTS / business application interfaces & system interconnects (Networks, Stealth firewall software, F5 and Load Balancing) implemented on converged/mixed environments to diagnose and resolve connectivity issues.
• 84 months experience performing L3 Analytical and Technical support of COTS / business applications using tools like WireShark, Process Monitor, Netstat, Ping, Traceroute, TelNet, etc.
• 60 months experience performing L3 Analytical and Technical support of COTS / business applications using tools like Splunk for log analysis, system monitoring, and system performance tuning.
• 24 months experience in scripting knowledge on PowerShell, WMI and other scripting languages to automate and administer application maintenance.

We provide equal employment opportunity for all applicants and employees regardless of race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military/veteran status, or any other protected basis.