Lead Wellness Advisor - Melbourne

Mint Cannabis; Melbourne (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Mint Cannabis in Melbourne, FL is seeking a Retail Lead to act as an operational extension to the store manager. You will supervise a busy sales floor, coach the team on upselling, inventory, and POS operations while ensuring guest experiences remain strong.

The role requires 1-2 years in cannabis with leadership experience and a comfort level with fast-paced retail. This on-site position emphasizes compliance, team leadership, and consistent performance with peak-hour rushes.

Qualifications

• 1-2 years in the cannabis industry.
• Leadership background for large teams.
• Experience in sales preferred.
• Must be 21+.

Responsibilities

• Lead 25+ team members, coach on sales metrics and upselling.
• Oversee shift store operations including openings/closings and POS.
• Manage inventory to reduce shrinkage and maintain accuracy.
• Ensure compliance with Florida state inspections and store policies.

Skills

Cannabis industry experience

Leadership

Sales experience

21+ age requirement

Job description

Retail Lead

Position Summary:

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities:

• Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
• Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
• Inventory Control: Coaching team member to appropriately scan out products to help reduce shrinkage
• Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems, discount codes.
• Compliance: Understanding Florida compliance requirements to confidently walk through state inspections, reducing deficiencies.

What Success Looks Like:

• Improving sales consistently month over month.
• Team education on expected sales metrics.
• Reducing aging and expiring products.

Supervisory Responsibilities:

Qualifications:

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.
• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement:

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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