Lead Water Mitigation Technician — On-Call & Growth

HighGround; Chattanooga (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) with company match

Commission opportunities

Company vehicle and fuel card

Company Cell phone

Paid time off and holidays

Life insurance

Certification and training support

Job summary

Serclean is recruiting a Lead Mitigation Technician to guide our water mitigation team on site, manage jobsite activity, and ensure projects meet IICRC and company standards. The role involves identifying additional service opportunities and collaborating with the sales team to confirm scope and customer satisfaction.

The ideal candidate will lead technicians, maintain safety protocols, and deliver exceptional service while following SOPs and documenting progress daily.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of water mitigation experience.
• IICRC WRT certification strongly preferred.
• Ability to lead a team on active job sites.
• Effective communication and documentation skills.
• Valid Georgia driver's license with a clean record.
• Flexible schedule availability including weekends/on-call.
• Ability to lift 50+ pounds and perform physical labor.

Responsibilities

• Water Mitigation Execution: Perform all aspects of water mitigation, including controlled demolition, equipment setup, moisture mapping, and jobsite cleanup.
• Sales Communication: Identify and communicate additional scope needs to the mitigation manager and customers as needed.
• Job Site Management: Lead on-site operations to ensure safety, organization, and proper workflow.
• Compliance & Documentation: Use moisture meters and monitoring tools to track drying progress and complete documentation daily.
• SOP & Safety Compliance: Enforce company safety policies and Standard Operating Procedures are followed.
• Vehicle Operation: Operate and maintain a company vehicle responsibly.
• Customer Service: Act as the on-site point of contact for clients.

Skills

Team leadership

Water mitigation

Communication

Education

High school diploma or equivalent

Tools

Moisture meters

Documentation tools

Job description

Serclean is recruiting a Lead Mitigation Technician to guide our water mitigation team on site, manage jobsite activity, and ensure projects meet IICRC and company standards. The role involves identifying additional service opportunities and collaborating with the sales team to confirm scope and customer satisfaction.

The ideal candidate will lead technicians, maintain safety protocols, and deliver exceptional service while following SOPs and documenting progress daily.