Lead Water Mitigation Technician

HighGround; Westerville (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Health Insurance

401(k) with company matching

Vision and Dental insurance

Job summary

HighGround is hiring a Lead Water Mitigation Technician for emergency water damage projects in Columbus, OH. The ideal candidate will lead a team, ensuring high standards of safety and customer service throughout restoration processes.

This full-time position offers competitive pay, company-paid health insurance, and opportunities for further training and growth within a supportive team culture.

Qualifications

• 2-3 years of experience in construction, plumbing, water mitigation, and/or carpentry.
• Proven experience in a lead or supervisory role within the restoration industry.
• IICRC WRT certification preferred.

Responsibilities

• Lead and manage a team of technicians on mitigation projects.
• Ensure work is completed safely and according to SOPs.
• Provide professional, high-quality customer service.

Skills

Construction

Water Mitigation

Supervisory Experience

Attention to Detail

Education

High School Diploma or Equivalent

Job description

Power Dry – Now Hiring: Lead Water Mitigation Technician (Columbus, OH)

About Us

Turn Chaos into Calm – Join Our Rapidly Growing Team

Founded in 1988, Power Dry is a leader in emergency water and mold removal services. For over 37 years, we’ve proudly served the greater Kansas City area, providing exceptional service during some of the most difficult moments in our customers’ lives. As we expand into the Ohio market, we’re seeking a high-performing, customer-focused Lead Water Mitigation Technician to join our team.

At Power Dry, we foster a positive and supportive work culture. We celebrate team wins with fun events, provide catered meals, and are committed to creating a workplace where employees can thrive both professionally and personally. We offer clear career growth opportunities, on-the-job training, and the autonomy to take ownership of your work.

Position Summary

Allphase Restoration is seeking a hands-on, customer-focused Lead Water Mitigation Technician to lead emergency water damage projects from job setup through completion. In this role, you will supervise technicians in the field, ensure work is completed safely and according to SOPs, and maintain high standards for documentation, quality control, and customer satisfaction.

What You’ll Do

Field Leadership & Job Execution

• Lead and manage a team of technicians on mitigation projects
• Oversee job sites from setup through completion
• Set up and monitor drying equipment (fans, dehumidifiers)
• Perform and direct demolition of water- and fire-damaged materials
• Pack out and handle customer belongings when needed

Documentation, Compliance & Quality Control

• Track drying progress using moisture meters
• Complete job notes, photos, and documentation in DASH daily
• Ensure accurate files to support billing and reduce return trips

Customer Communication

• Provide professional, high-quality customer service
• Communicate additional scope needs to the sales team
• Represent the company professionally in customers’ homes

Safety & Standards

• Drive company vehicles safely to and from job sites
• Enforce SOPs, safety protocols, and proper PPE use
• Maintain clean, organized job sites, vehicles, and equipment

Qualifications

• High school diploma or equivalent required.
• 2 - 3 years of experience in construction, plumbing, water mitigation, and/or carpentry.
• Proven experience in a lead, crew chief, or supervisory role within the restoration industry.
• IICRC WRT certification (or water/mold-related certification) preferred.
• Valid driver’s license.
• Ability to work weekends, overtime, and holidays, and participate in on-call rotation.
• Strong attention to detail and a mindset of continuous improvement and team support.

Physical Requirements

• Ability to lift 50+ lbs regularly.
• Frequent bending, twisting, kneeling, and working in tight spaces (including crawl spaces).
• Ability to climb ladders and work at varying heights when needed.
• Comfortable working in environments requiring PPE (respirators, hard hats, protective gear).

What We Offer

• Competitive pay based on experience
• Opportunities for advancement and leadership growth
• Supportive team culture and consistent training
• Company-supported training and assistance in obtaining industry certifications (IICRC, etc.)
• Full-time position with stable, year-round work
• Company-paid Health Insurance for the Employee
• Vision and Dental insurance
• Company-paid Short- and Long-Term Disability
• Company-paid Life Insurance
• 401(k) with company matching
• Ancillary Benefits (Hospital, Critical Illness, Accident)