Lead Water Damage Technician

Rainbow Restoration; Charlotte (NC); On-site; USD 24,796 - 34,440; Full time

Job summary

Rainbow Restoration is seeking a Lead Technician to assist in restoring properties after disasters. Responsibilities include performing cleaning and restoration services, supervising technicians, and maintaining equipment. Candidates should have a high school diploma or GED, 2-4 years of industry experience, and IICRC certifications. Compensation ranges from $18.00 to $25.00 per hour. Join a team dedicated to turning damaged houses back into homes.

Qualifications

• High school diploma or GED required, with 2-4 years of industry experience.
• Certification in IICRC WRT, FSRT, OCT, ASD is a must.
• Ability to compute percentages and verify financial data.

Responsibilities

• Perform all company services like cleaning and restoration.
• Supervise technicians and provide training.
• Inspect completed work and maintain inventory.

Skills

Communication

Basic equipment maintenance

Supervision

Math skills

Computer proficiency

Education

High school diploma or GED

IICRC certifications (WRT, FSRT, OCT, ASD)

Tools

MS Word

Excel

Job management software

Job description

Responsive recruiter

At Rainbow Restoration, we bring order to chaos, helping families and businesses recover after disasters. As a trusted name in restoration services, we handle every project with compassion, professionalism, and a relentless pursuit of excellence. Our team members are more than employees — they are the heart of our mission. If you're looking for meaningful work and a place to grow, this is your opportunity to shine.

Lead Technician Position Description

Reports to: Emergency Manager

Position Summary / Purpose

Assist in retaining customers by fulfilling the company’s obligations through the timely and effective delivery of our cleaning, repairing and restoration services.

Principle Duties And Responsibilities

• Effectively perform all services the company offers (e.g. Carpet, tile and upholstery cleaning, deodorizing, emergency water extraction and drying of structure, fire damage and contents restoration)
• Communicate effectively with customers
• Perform basic equipment maintenance
• Perform basic vehicle maintenance
• Supervise technicians in performance of company services
• Provide training for technicians on company procedures, reporting and performing services
• Inspect completed work
• Complete technician’s daily logs
• Complete Work Orders
• Complete appropriate restoration documentation

Additional Duties And Responsibilities

• Maintain inventory of cleaning chemicals and supplies
• Perform basic building maintenance

Qualifications - Knowledge, Skills And Abilities

High school (or GED) diploma plus two (2) to four (4) years of industry experience.

Adequate math skills. Ability to compute percentages and to verify the reasonableness of estimates, financial data and reports within the context of information provided.

Demonstrates basic proficiency in the use of computers and computer software, especially MS Word, Excel and applicable job management software.

Certification in IICRC WRT, FSRT, OCT, ASD required. AMRT, CDS, CPT, CCT desired.

Compensation: $18.00 - $25.00 per hour

At Rainbow International Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then a career with an independently owned and operated Rainbow International franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.