Lead Water Damage Techncian

Paul Davis Canada; Huntersville (NC); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to serving communities in their time of need. As a Lead Mitigation Technician, you'll play a crucial role in restoring properties after disasters, ensuring exceptional customer service while working in a supportive team environment. This position offers opportunities for leadership development, paid training, and a flexible schedule to maintain work-life balance. If you have a strong work ethic, a passion for helping others, and the ability to thrive in challenging situations, this role is perfect for you. Be part of a team that values your contributions and helps you grow in your career.

Benefits

Leadership Development

Monthly Cross-Training Opportunities

Flex Schedule

Paid Training

Bonus Program

Referral Program

Great Culture and Team Dynamic

Qualifications

• Desire to join a world-class team and contribute a positive attitude.
• Ability to lift 75 LBS frequently and work flexible hours.

Responsibilities

• Assess and document water damage losses using MICA software.
• Perform water mitigation and mold remediation services under supervision.

Skills

Customer Service

Attention to Detail

Teamwork

Problem Solving

Education

High School Diploma

Tools

MICA Software

Job description

What does a Lead Mitigation Technician with Paul Davis do?

• Serve others within your community in their time of need
• Make a difference for others that have had a disaster strike their property
• Work hard and take pride in completing projects (i.e. mitigating flood and fire damage)
• Be empathetic and show a sense of urgency while communicating through modern technology

Why Join The Team? Paul Davis is an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. We are growing locally and have career opportunities for individuals who want purpose out of their work. We love creating an opportunity for our team members, providing industry training and giving technicians the opportunity to become experts in the field through certifications and Paul Davis University.

Built upon principles of customer service, dynamic decision-making and leadership, we have the tools to continue our rapid growth. Our team puts emphasis into living our Vision, Mission and Values to be more than just a service provider - our Mitigation Technicians are on the front lines of restoring their communities by being first on site after disasters strike (i.e. floods, fires) and will be leading the mitigation effort to restore the property.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

Why The Team Needs You? Serving others after a disaster has struck their property is not easy. Everyone within Paul Davis needs to have a world-class work ethic, serious attention to detail and love to help people. It is challenging to make customers happy when faced with a traumatic event but you will love being a technician if you take pride in your work and have fun while working with others.

Team Compensation and Benefits

• Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities.
• Monthly cross-training opportunities to advance your career.
• Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability for flex hours that ensures team members get the time they need for personal matters while still being able to work full time.
• Paid training.
• Bonus program for performance.
• Referral program.
• Great culture and team dynamic.
• Hourly pay: $17.00 to $24.00/hour based on experience and certifications.

Team Qualifications (Requirements):

• Desire to join a world-class team and contribute a positive attitude.
• Dedication to customer service.
• Clean criminal background check.
• Ability to pass a drug test.
• Valid driver's license with a clean record.
• Have the ability to work nights/weekends and overtime, if needed.
• Ability to lift 75 LBS frequently.
• Desire to continually learn new things.
• Vehicle to get to and from work.

Role on the Team (Job Responsibilities):

• Assessing and documentation of water damage losses using MICA software.
• High level performance of water mitigation, tarping, board up, mold remediation services according to Paul Davis and industry specifications under the supervision of the Mitigation Manager.
• Focus and dedication to providing excellent customer service.
• Maintain a clean, properly stocked and organized truck and maintain all company equipment.
• Be accessible by phone and participate, as necessary, in the on-call schedule.
• Assist in warehousing and facility related tasks when necessary.
• You will assist other team members as you see opportunities arise and be a leader for the team when needed.
• IICRC Certifications is a plus.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you.

We support and hire Veterans and we are an Equal Opportunity Employer!