Lead Warehouse Team Member - Inventory

Chick-fil-A Supply; Bedford Heights (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Food and drinks provided

PTO and holidays

Health insurance options

401K with match

Job summary

Chick-fil-A Supply seeks a Lead Warehouse Team Member, Inventory Control at our Cleveland, OH distribution center. You will resolve variances, conduct audits, and ensure accurate pick availability while supporting day-to-day operations with a focus on detail and organization.

Ideal candidates have warehouse experience, familiarity with WMS, and the ability to work a Monday–Friday schedule with potential weekends or rotating shifts. Benefits include PTO, health options, and a 401(k) with match.

Qualifications

• High School diploma or GED required.
• 2 years of warehouse experience.
• Familiarity with warehouse operations and documentation.

Responsibilities

• Ensure inventory accuracy through audits, counts, and controls.
• Identify, quarantine, and report damaged or recalled product.
• Maintain slot integrity and assist with policy development for inventory control.
• Support root-cause analysis and solutions for inventory inaccuracies.

Skills

Attention to detail

Organized

WMS system

Initiative

Problem solving

English proficiency

Independent worker

Handheld device use

Education

High School Diploma or GED

Business Administration

Job description

Overview

As the Lead Warehouse Team Member, Inventory Control, you will resolve inventory variances and discrepancies for incoming as well as existing products that arise during the day-to-day operations at the Chick-fil-A Supply Distribution Center in Cleveland OH. We are looking for a highly organized team player with exceptional attention to detail and exceptional focus to join our growing team!

About Chick-fil-A Supply

Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com.

Schedule

Monday - Friday from 9:00AM - 5:30PM

Location

24200 Aurora Road, Bedford Heights, OH

Benefits

By coming to be part of our CFA Supply Family you will get:

• Food and Drinks Provided: Free lunch, snacks and drinks as part of your workday!
• Generous Paid Time Off:
  • PTO: Accrue up to 3 weeks of PTO your first year with immediate access to 40 hours upon hire
  • Wellness: 16 Hours per year
  • Holiday Pay: 8 Days per year
• Health Insurance Options: A variety of health insurance options, including a no premium health insurance for individuals, and a low-cost premium health insurance for family plans
• Retirement: 401K with 5% match for eligible employees
• Additional Benefits: To help you thrive in all areas of life, including emotional, social, physical, financial, and spiritually!

Responsibilities

Inventory Control

• Ensure inventory accuracy through the completion of effective control techniques including internal audits,
• cycle and audit counts.
• Identify, quarantine, and report damaged or supplier recalled/withdrawn product to assure it is accurately
• captured and removed from inventory
• Ensure pick availability by responding to and finding a solution for any issue with a location error, product
• attributes, or location attributes.
• Ensure the appropriate handling, removal, disposal, and processing of damaged or expired product.
• Maintain warehouse slot integrity and responsible for slotting new or seasonal items.
• Assist in the development of localized policies and procedures as related to the control of inventory.
• Work with team members to reinforce the importance of inventory accuracy.
• Assist with root cause analysis and offer solutions related to inventory inaccuracies.

Required Business Qualifications

• Proven record of working independently with little oversight
• Exceptional attention to detail
• Highly organized
• Familiarity and comfort with navigating and executing in the WMS system
• High degree of initiative and urgency
• Self-Starter and comfortable with ambiguity
• Proactive problem solver
• Solutions oriented
• Basic computer proficiency, with ability to operate handheld devices
• Work consistently in extreme temperature conditions
• Complete physically demanding work, including frequently lifting up to 50 pounds and occasionally moving with mechanical assistance up to 2,000 pounds
• Reach, bend, and stoop while performing work
• Work while standing for several hours at a time
• Prepare for a flexible schedule including weekends, holidays and rotating shifts

Required Qualifications (Knowledge, Skills, & Abilities)

• High School degree or equivalent
• 2 years of warehouse experience
• Deep understanding of all operational flows in the warehouse
• Thorough knowledge of systemic documentation and configuration
• Certifications: NA
• Proficient in English (reading, writing, and speaking): to safely follow verbal instructions, complete documentation and paperwork, and accurately interpret labels, pick lists, scanner prompts, signage, and company communications.

Preferred Qualifications (Knowledge, Skills, & Abilities)

• 3+ years of warehouse experience
• Experience in inventory control or similar job function is a plus
• Material handling equipment proficiency

Required Years Of Experience

2

Preferred Years Of Experience

3

Travel Requirements

5%

Required Level Of Education

High School Diploma or GED

Required Major/Concentration

Business Administration

Work Environment

Warehouse