Lead Warehouse Operations Supervisor

United Parcel Service, Inc.; Hillsboro Center (NH); On-site; USD 52,000 - 80,000; Full time

Job summary

United Parcel Service, Inc. supervises, trains, develops, and holds workgroups responsible for safety, production and attendance.

The role sets high standards for productivity, accuracy, customer service, organization, communication, and safety, while fostering a positive and collaborative team culture. The position emphasizes leadership, training, and ensuring compliance with safety policies, with a focus on continuous improvement and efficient resource management in a dynamic warehouse

Qualifications

• Bachelor's degree or international equivalent.
• Ability to lift 70 lbs (32 kgs).
• Availability to work flexible shift hours, up to 5 days per week.
• Strong written and verbal communication.
• Ability to work in a fast-paced warehouse environment.
• Management experience preferred.

Responsibilities

• Develops and maintains good working relationships with employees, management, and customers.
• Facilitates training with new and current employees.
• Responsible to ensure that all employees adhere to safety policies and procedures at all times, operating in full compliance with department, station, corporate and local government requirements.
• Manages department resources to ensure maximum output, accuracy, and efficiency at all times.
• Establishes and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels.
• Implements employee personal development plans as required to ensure the continuing professional growth of department personnel.
• Ensures all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.
• Ensures all employees adhere to safety policies and procedures at all times.

Skills

Leadership

Communication

Safety training

Team management

Physical fitness

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

United Parcel Service, Inc. supervises, trains, develops, and holds workgroups responsible for safety, production and attendance.

The role sets high standards for productivity, accuracy, customer service, organization, communication, and safety, while fostering a positive and collaborative team culture. The position emphasizes leadership, training, and ensuring compliance with safety policies, with a focus on continuous improvement and efficient resource management in a dynamic warehouse