Lead Warehouse Operations Manager (On-Site)

Wine.com, Inc.; Village of Westbury (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

Wine.com is seeking an experienced Operations Manager for our Westbury, New York fulfillment center. On-site role reporting to the General Manager, responsible for daily, monthly, quarterly, and annual operational plans and staff management.

Responsibilities include maintaining SOP compliance, overseeing inventory, receiving, picking, packing, shipping, and staffing while driving efficiency in our logistics center and collaborating with cross-functional teams.

Qualifications

• Minimum of five years of experience in warehouse/logistics center management.
• Strong inventory management skills with a proven track record.
• Knowledge of warehouse/logistics center functions and fast-paced environment.
• Proficiency in Microsoft Office Suite.
• Fluency in English; Spanish is a plus.
• Ability to lift up to 40 pounds and stand/walk 8+ hours.

Responsibilities

• Ensure inventory accuracy by monitoring daily warehouse activities, cycle counts, and deliveries.
• Lead and oversee the fulfillment floor, guiding Operations Managers, Leads, and Associates; develop team performance.
• Ensure 100% SOP compliance and meet or exceed annual performance goals.
• Recruit, train, and manage logistics center staff and staffing levels.
• Provide leadership by setting expectations and upholding high work standards.
• Coordinate inbound and outbound transportation for timely operations.
• Monitor order fulfillment with reports and ensure accurate picking/packing/shipping.
• Evaluate performance using UPH and provide feedback.
• Maintain organization and cleanliness of the warehouse.

Skills

Inventory management

Leadership

MS Office

English proficiency

Tools

Microsoft Office

Job description

Wine.com is seeking an experienced Operations Manager for our Westbury, New York fulfillment center. On-site role reporting to the General Manager, responsible for daily, monthly, quarterly, and annual operational plans and staff management.

Responsibilities include maintaining SOP compliance, overseeing inventory, receiving, picking, packing, shipping, and staffing while driving efficiency in our logistics center and collaborating with cross-functional teams.