Lead Warehouse Operations — Efficiency & Safety

NFI Industries; Fayetteville (NC); On-site; USD 42,000 - 58,000; Full time

Job summary

NFI Industries in Fayetteville, NC is looking for a Warehouse Operations Lead to coordinate and supervise daily warehouse activities under the direction of the Operations Supervisor. The role directs work assignments and provides hands-on support in material handling and forklift tasks.

The candidate will drive safety, quality, and productivity goals while collaborating with shift leadership. Prior warehouse experience and familiarity with WMS/ MS Office are preferred.

Qualifications

• High School diploma or GED required.
• Experience in a fast-paced warehouse environment.
• Experience with Warehouse Management System.
• Computer applications using Microsoft Office (Word, Excel PowerPoint).
• Ability to handle changing priorities and use good judgment in stressful situations.
• Good visual acuity to inspect shipments.
• Ability to input data on the computer to create a daily inventory report.
• Accuracy in recordkeeping and in sorting, checking, counting, and verifying items received.
• Strong time management, organizational, planning and self-motivation skills.
• MHE experience or desire to learn MHE.
• Must have attention to detail
• Must have excellent customer service skills
• Attention to detail

Responsibilities

• Work closely with shift leadership to accomplish shift goals.
• Oversees and coordinates warehouse processes such as receiving, put away, picking, and loading of products.
• Directs work assignments to employees.
• Provide daily hands‑on support in Material Handling and Forklift responsibilities.
• Drives compliance with safety, quality, and productivity goals in support of warehouse leadership team objectives.
• Brainstorms and suggests new ideas on how to improve processes to supervisor.
• Communicates professionally, both orally and written, to internal and external partners.
• Communicate problems, concerns, and ideas to management; assists in finding solutions to problem areas.
• Ensures efficient and safe operation of all material handling equipment.
• Trains new and current employees on operational SOPs and WIs.
• Ensures the warehouse is clean and orderly; including but not limited to organizing and rotating inventory, maintaining product labels, sweeping warehouse, and assist in staging orders for delivery.
• Ensure product is stored safely and in the proper place.
• Assists in maintaining the security of the warehouse.
• Additional duties as assigned by the warehouse supervisor or manager.

Skills

Fast-paced warehouse

Time management

Attention to detail

Customer service

Professional communication

Visual acuity

Data entry

MHE experience

Education

High School diploma or GED

Tools

Warehouse Management System (WMS)

Microsoft Office (Word, Excel, PowerPoint)

Job description

NFI Industries in Fayetteville, NC is looking for a Warehouse Operations Lead to coordinate and supervise daily warehouse activities under the direction of the Operations Supervisor. The role directs work assignments and provides hands-on support in material handling and forklift tasks.

The candidate will drive safety, quality, and productivity goals while collaborating with shift leadership. Prior warehouse experience and familiarity with WMS/ MS Office are preferred.