Lead Warehouse Material Handler - Charlotte

Service Metal Products; Charlotte (NC); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Weekly PTO accrual

Paid holidays

Parental leave

Job summary

Service Metal is seeking an experienced Lead Material Handler for our Charlotte distribution warehouse. You will lead a high-performing team to receive, ship, and inventory metal pipe fittings, valves, and flanges using RF scanners and powered industrial trucks.

You will coach others in real-time, reinforce expectations, and drive daily performance while balancing hands-on work with leadership responsibilities. This is a Monday–Thursday 10-hour shift with $24/hr base pay and bonuses.

Qualifications

• 2+ years of relevant warehouse experience in a Lead/Senior role.
• Demonstrated ability to lead, train, or coach others in an operational environment.
• Forklift certified, with train the trainer experience a plus.
• Ability to lift 50-75 lbs. regularly and work at a steady pace
• Strong understanding of warehouse safety, accuracy, and inventory control
• Ability to balance hands-on work with coaching and problem-solving responsibilities
• Comfort holding peers accountable in a professional, respectful manner
• Familiarity with warehouse systems, scanners, and basic Microsoft tools (Teams, Outlook, Excel)
• Reliable attendance and a consistent, team-oriented work ethic

Responsibilities

• Set the standard on the warehouse floor through example, coaching, and accountability
• Train and coach Warehouse Material Handlers on standard processes, product flow, and work instruction guidelines
• Support onboarding and hands-on training for new hires
• Provide real-time feedback and guidance; escalate performance concerns when appropriate
• Support inventory accuracy through cycle counts, discrepancy resolution, and process discipline
• Ensure warehouse equipment, work areas, and material handling practices are safe, organized, and well-maintained

Skills

Leadership

Coaching

Inventory control

Safety awareness

Teamwork

Accountability

Problem solving

Tools

RF scanners

Warehouse systems

Microsoft Excel

Microsoft Teams

Microsoft Outlook

Job description

Service Metal is looking for experienced Lead Material Handlers for our distribution warehouse. In this role, you will be expected to work with a high performing team to receive, ship, and inventory metal pipe fittings, valves, and flanges using RF scanners, powered industrial trucks, and related equipment. We are currently seeking a new Lead on 1st Shift AND 2nd Shift. This position emphasizes leadership, coaching, and consistent operational execution-not just experience or tenure. While it is a hands-on warehouse role, it is intended for individuals who operate at a higher level by guiding others in real time, reinforcing expectations, and improving daily performance.

What We're Looking For

• 2+ years of relevant warehouse experience in a Lead/Senior role
• Demonstrated ability to lead, train, or coach others in an operational environment
• Forklift certified, with train the trainer experience a plus.
• Ability to lift 50-75 lbs. regularly and work at a steady pace
• Strong understanding of warehouse safety, accuracy, and inventory control
• Ability to balance hands-on work with coaching and problem-solving responsibilities
• Comfort holding peers accountable in a professional, respectful manner
• Familiarity with warehouse systems, scanners, and basic Microsoft tools (Teams, Outlook, Excel)
• Reliable attendance and a consistent, team-oriented work ethic

Why Service Metal

• Competitive Pay: $24/hr, Paid Weekly, Plus Quarterly Productivity Bonuses
• 100% Company-Paid Health, Dental, Life & Disability Insurance (effective after 90 days-no employee premium)
• HRA Reimbursement of Medical Deductibles (we cover what you pay out of pocket)
• 401(k) with 3.5% Company Match + Profit-Sharing (after one year)
• Weekly PTO Accrual + Paid Holidays + Parental Leave Safe, Professional Workplace with a team that takes the work seriously
• Recognized Top Workplace - company-wide recognition for culture and employee respect
• 2nd Shift Extras-> Pay: Additional $1.50/hour shift differential.
• Schedule: 10-Hour Shifts: Monday - Thursday, 2:30pm - 1:00am

Your Role And Responsibilities

• Set the standard on the warehouse floor through example, coaching, and accountability
• Train and coach Warehouse Material Handlers on standard processes, product flow, and work instruction guidelines
• Support onboarding and hands-on training for new hires
• Provide real-time feedback and guidance; escalate performance concerns when appropriate
• Support inventory accuracy through cycle counts, discrepancy resolution, and process discipline
• Ensure warehouse equipment, work areas, and material handling practices are safe, organized, and well-maintained

Our Charlotte warehouse is a strong and growing Service Metal operation, serving customers across the Southeast from the heart of the Queen City. You'll work in a professional, safety-focused environment where teamwork, consistency, and doing the job right matters every day. This is a great opportunity to join a steady, hands-on team backed by the stability of a 70+ year-old, family-owned company.

Salary: $24 - $27 per hour