Lead Warehouse Associate - Training, Inventory & Ops

Amazon; Sunnyvale, Northern (CA, KY); Hybrid; USD 34,000 - 39,000; Full time

Job summary

Prime Now LLC - E78 is seeking a Lead Associate for our San Francisco metro area operations. The role focuses on leading teams, managing day-to-day processes, ensuring safety and quality, and delivering on customer promises across multiple sites within a 10-mile radius.

The ideal candidate brings leadership experience, strong communication, and the ability to train others while adapting to a fast-paced retail warehouse environment.

Qualifications

• 1+ years of Microsoft Office products and applications experience.

Responsibilities

• Support, motivate, and model desired behavior for the rest of the team
• Manage operational processes, safety, quality, performance, and customer delivery promises following the Regional Area Manager guidance, and act as their main support at your assigned site
• Maintain a clean, sanitary, safe, and organized workspace
• Provide ongoing training in areas including system and equipment knowledge, quality training, general operations, and assist Regional Area Manager in identifying training needs
• Provide feedback on processes and standards, serving as the escalation point to assist associates and peers in solving issues where appropriate, training, deploying labor, and ensuring the team takes required breaks and lunches
• Maintain a key to the site, and open and close following the proper procedures.
• Handle a wide assortment of products including produce, meat, seafood, and alcoholic beverages
• Receive truck deliveries
• Collaborate with both associates and delivery partners to ensure smooth operations and excellent customer service
• Participate in associate onboarding as required
• Ensure consistent execution of product workflow processes, guiding associates as needed including receiving, stocking, replenishing product, and preparing for delivery
• Perform front-line duties whenever necessary
• Contribute to continuous improvement of customer experience and operations by participating in the development of best practices and continuous product knowledge
• Utilize inventory management systems to scan, process, and count product
• Perform additional duties as assigned

Skills

Leadership

Customer service

Training others

Inventory management

Communication

Education

High school diploma or equivalent

Job description

Prime Now LLC - E78 is seeking a Lead Associate for our San Francisco metro area operations. The role focuses on leading teams, managing day-to-day processes, ensuring safety and quality, and delivering on customer promises across multiple sites within a 10-mile radius.

The ideal candidate brings leadership experience, strong communication, and the ability to train others while adapting to a fast-paced retail warehouse environment.