Lead Warehouse Associate - Operations & Training

Amazon; Las Vegas (NV); On-site; USD 26,000 - 37,000; Full time

Job summary

Amazon is seeking a Lead Associate to join our fast-paced delivery operation. You’ll support, train, and guide the team across multiple retail warehouse sites within 10 miles as needed.

Expected duties include safety, inventory handling, and ensuring timely customer deliveries. You’ll interact with associates, delivery partners, and managers to maintain high service standards, while staying adaptable to new site openings and ongoing training.

Qualifications

• Excellent attention to detail and ability to prioritize tasks.
• Willingness to learn and adapt in a fast-paced environment.
• Commitment to customer satisfaction and delivering great service.
• Availability to work seven days a week and flexible to various sites within 10 miles of the primary site.

Responsibilities

• Support, motivate, and model desired behavior for the rest of the team.
• Manage operational processes, safety, quality, performance, and customer delivery promises following the Regional Area Manager guidance.
• Maintain a clean, sanitary, safe, and organized workspace.
• Provide ongoing training in areas including system and equipment knowledge, quality training, general operations, and assist Regional Area Manager in identifying training needs.
• Provide feedback on processes and standards, serving as the escalation point to assist associates and peers in solving issues.
• Maintain a key to the site, and open and close following proper procedures.
• Handle a wide assortment of products including produce, meat, seafood, and alcoholic beverages.
• Receive truck deliveries
• Collaborate with both associates and delivery partners to ensure smooth operations and excellent customer service
• Participate in associate onboarding as required
• Ensure consistent execution of product workflow processes, guiding associates as needed including receiving, stocking, replenishing product, and preparing for delivery
• Perform front-line duties whenever necessary
• Contribute to continuous improvement of customer experience and operations by developing best practices and continuous product knowledge
• Utilize inventory management systems to scan, process, and count product
• Perform additional duties as assigned

Skills

Attention to detail

Prioritization

Willingness to learn

Customer focus

Education

High school or equivalent

Job description

Amazon is seeking a Lead Associate to join our fast-paced delivery operation. You’ll support, train, and guide the team across multiple retail warehouse sites within 10 miles as needed.

Expected duties include safety, inventory handling, and ensuring timely customer deliveries. You’ll interact with associates, delivery partners, and managers to maintain high service standards, while staying adaptable to new site openings and ongoing training.