Lead Warehouse Associate – Training & Operations

Amazon; Las Vegas (NV); On-site; USD 31,684 - 33,062; Full time

Job summary

Amazon in Las Vegas seeks a Lead Associate to drive fast, reliable order processing and exceptional customer service. You’ll lead a team, oversee safety, quality, and delivery commitments, and help train staff on systems and processes.

The role emphasizes teamwork, problem solving, and ongoing performance improvement in a busy retail warehouse setting. The position requires lifting up to 49 pounds, 40 hours per week with overtime, and a flexible schedule including weekends.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• High school or equivalent.
• Flexible schedule including weekends, nights and holidays.
• Able to lift up to 49 pounds and stand/walk for long shifts.
• Work 40 hours/week with overtime as required.

Responsibilities

• Support and motivate the team, modeling desired behavior.
• Manage operational processes, safety, quality, and delivery promises.
• Maintain a clean, sanitary, and organized workspace.
• Provide ongoing training in systems, equipment, and operations.
• Give feedback and escalate issues; assist with scheduling and breaks.
• Open/close duties and maintain site security.
• Handle a wide range of products and assist with deliveries.
• Collaborate with associates and delivery partners for smooth operations.
• Participate in onboarding and standardize workflows.
• Contribute to continuous improvement in customer experience.

Skills

Leadership

Customer service

Communication

Problem solving

Training others

Education

High school or equivalent

Tools

Microsoft Office

Job description

Amazon in Las Vegas seeks a Lead Associate to drive fast, reliable order processing and exceptional customer service. You’ll lead a team, oversee safety, quality, and delivery commitments, and help train staff on systems and processes.

The role emphasizes teamwork, problem solving, and ongoing performance improvement in a busy retail warehouse setting. The position requires lifting up to 49 pounds, 40 hours per week with overtime, and a flexible schedule including weekends.