Lead Warehouse Associate – Fast-Paced Delivery Ops

Amazon; Dublin (CA); On-site; USD 34,000 - 37,000; Full time

Job summary

Amazon in Los Angeles is seeking a Lead Associate to support, motivate, and model the right behaviors for the team across multiple sites within 10 miles of the primary Operations site. The role involves managing safety, quality, and delivery promises, and assisting the Regional Area Manager at your assigned site.

You will lead training on systems and equipment, coordinate labor, and ensure clean, safe, and organized work areas. A flexible, weekend-inclusive schedule is required.

Qualifications

• 1+ years of Microsoft Office products and applications experience.
• Excellent verbal communication and customer service skills.
• Experience training others is a plus.

Responsibilities

• Support, motivate, and model desired behavior for the rest of the team.
• Manage operational processes, safety, quality, performance, and customer delivery promises following the Regional Area Manager guidance, and act as their main support at your assigned site.
• Maintain a clean, sanitary, safe, and organized workspace.
• Provide ongoing training in areas including system and equipment knowledge, quality training, general operations, and assist Regional Area Manager in identifying training needs.
• Provide feedback on processes and standards, serving as the escalation point to assist associates and peers in solving issues where appropriate, training, deploying labor, and ensuring the team takes required breaks and lunches.

Skills

Microsoft Office

Verbal communication

Customer service

Training others

Education

High school diploma or equivalent

Job description

Amazon in Los Angeles is seeking a Lead Associate to support, motivate, and model the right behaviors for the team across multiple sites within 10 miles of the primary Operations site. The role involves managing safety, quality, and delivery promises, and assisting the Regional Area Manager at your assigned site.

You will lead training on systems and equipment, coordinate labor, and ensure clean, safe, and organized work areas. A flexible, weekend-inclusive schedule is required.