Lead Warehouse Associate: Drive Efficiency & Team Growth

Medium; Libertyville (IL); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Paid time off

Parental leave

Caregiver leave

Job summary

AHEAD, a fast-growing leader in digital platform technologies, seeks a motivated Lead Warehouse Associate to join our Libertyville warehouse. You will lead a team, oversee receiving, picking, and shipping, and ensure safe, accurate, and on-time order fulfillment in a fast-paced environment.

The role requires 2-3 years in warehouse shipping with supervisory experience, strong leadership, and proficiency with WMS and MS Office.

Qualifications

• High school diploma and 2-3 years' experience in a warehouse shipping environment, preferably in a supervisory or lead role.
• Ability to read and write English, follow verbal instructions, and use simple math.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent organizational skills and attention to detail.
• Proficiency in warehouse management principles and best practices.
• Experience with warehouse management systems (WMS) a plus.
• Strong communication, interpersonal, and problem-solving skills – MS Office experience required, MS Teams experience preferred.
• Ability to work independently and as part of a team.
• Operate an electric pallet jack (required) and Stand-Up Reach Truck (preferred).

Responsibilities

• Lead a team of warehouse associates, motivating them to achieve and maintain a high level of productivity and accuracy.
• Help Manager identify staffing needs and delegate tasks assigning labor as receipt-stocking-pick work flow dictates.
• Help to oversee warehouse receiving, material movement, and picking of warehouse purchase orders and work orders by actively contributing to those tasks while setting expectations and meeting KPI.
• Ensure adherence to safety protocols and procedures, maintaining a safe working environment for all employees.
• Collaborate with other departments, such as sales/account coordinators and production staff, to ensure smooth operations.
• Maintain and manage accurate warehouse inventory and receipt/picking records including cycle count initiatives and complete stock inventory accuracy.
• Identify and implement process improvements to enhance efficiency and accuracy.
• Train new warehouse associates and provide ongoing coaching and development to the team.
• Address departmental inquiries or requests and resolve any order fulfillment issues.
• Maintain a clean, organized, and well-maintained warehouse environment.
• Assist with planning and leading departmental and continuous improvement projects.
• Assist with troubleshooting and root cause identification for receiving and picking errors and corrective/preventative action initiatives.
• Contributes to creating, improving, and training on SOPs and Dozuki documentation.
• Leading and assisting in 5s implementation, adherence, and audits.
• Duties assigned by Supervisor or Manager
• Backup Warehouse Associate 1, 2, & 3 roles.
• Strong attention to detail and the ability to follow step-by-step instructions.
• Ability to adjust and follow instructions in a fast-paced environment.
• Contributes to the completing of projects on time, using project management software to manage the projects

Skills

Leadership

English literacy

Attention to detail

Team collaboration

Problem-solving

Safety compliance

Education

High school diploma

Tools

WMS

MS Teams

Microsoft Office

Job description

AHEAD, a fast-growing leader in digital platform technologies, seeks a motivated Lead Warehouse Associate to join our Libertyville warehouse. You will lead a team, oversee receiving, picking, and shipping, and ensure safe, accurate, and on-time order fulfillment in a fast-paced environment.

The role requires 2-3 years in warehouse shipping with supervisory experience, strong leadership, and proficiency with WMS and MS Office.