Lead Warehouse Associate - Delivery Operations

Amazon Inc.; Dublin (CA); On-site; USD 36,000 - 40,000; Full time

Job summary

Amazon in Los Angeles area is seeking a Lead Associate to drive frontline operations, support the team, and ensure safe, efficient, and reliable customer deliveries. You will work across site operations, engage in training, and help optimize workflows to delight customers.

The role requires flexibility to cover weekends and nights, strong communication, and the ability to manage multiple tasks in a fast-paced warehouse setting.

Qualifications

• At least 2+ years in production, warehouse leadership or 1+ years Amazon experience
• Experience managing inventory in a retail or distribution setting
• Experience training others
• Strong verbal communication and customer service skills
• Previous experience in providing peer-to-peer feedback
• Demonstrated success in problem solving and delivering results

Responsibilities

• Lead and support team to meet safety, quality, and delivery targets
• Manage operations, inventory, and customer delivery promises per RM guidance
• Maintain clean, safe, organized workspace
• Provide training on systems, equipment, and operations
• Escalate issues and coordinate labor and breaks

Skills

Attention to detail

Task prioritization

Willingness to learn

Customer service

Verbal communication

Peer feedback

Education

High school or equivalent

Tools

Microsoft Office

Job description

Amazon in Los Angeles area is seeking a Lead Associate to drive frontline operations, support the team, and ensure safe, efficient, and reliable customer deliveries. You will work across site operations, engage in training, and help optimize workflows to delight customers.

The role requires flexibility to cover weekends and nights, strong communication, and the ability to manage multiple tasks in a fast-paced warehouse setting.