Lead, Voice & Channel Ops for High-Impact Partnerships

Roc Nation; New York (NY); On-site; USD 76,000 - 95,000; Full time

Benefits offered by this job

Health benefits

Free concert tickets

Career development

401(k) program with company match

Job summary

Roc Nation in New York, NY seeks a Lead, Voice & Channel Operations for Commercial Partnerships. This role shapes the tone and voice across brand handles, translating strategy into rapid content and real-time community engagement.

You will collaborate with the Digital Strategist and cross-functional teams to own voice for diverse brands, manage publishing schedules, and drive revenue through compelling social content. In-office, five days a week.

Qualifications

• 4+ years of experience in social media management, community management, or digital copywriting for high-visibility brands.

Responsibilities

• Establish, refine, and embody brand voice for each project in the Commercial Partnerships portfolio.
• Oversee day-to-day publishing across all brand handles with a consistent, high‑quality digital presence.
• Monitor trends and cultural moments to insert brands into the zeitgeist quickly and authentically.
• Draft copy and format posts for native platforms; manage asset rollout.
• Engage with followers, influencers, and partners to build vibrant communities.
• Act as first line of defense for brand reputation and crisis management.
• Edit and format assets for platform specs without bottlenecking the team.
• Integrate Roc Nation catalog tracks and trending sounds into daily short-form content.

Skills

Tone & Voice

Social media management

Copywriting

Trend awareness

Cross-functional collaboration

Flexibility schedule

Tools

Sprinklr

Sprout Social

Dash Hudson

Tubular

Brandwatch

Airtable

Asana

Monday.com

Job description

Roc Nation in New York, NY seeks a Lead, Voice & Channel Operations for Commercial Partnerships. This role shapes the tone and voice across brand handles, translating strategy into rapid content and real-time community engagement.

You will collaborate with the Digital Strategist and cross-functional teams to own voice for diverse brands, manage publishing schedules, and drive revenue through compelling social content. In-office, five days a week.