Lead Veterinary Receptionist - Wilmington, DE

Wilmingtonanimalhospital; Wilmington (DE); On-site; USD 35,000 - 55,000; Full time

Job summary

An innovative veterinary practice is seeking a Lead Veterinary Receptionist to join their passionate team. This role offers a unique opportunity to lead a dedicated reception team while providing exceptional care to pets and their owners. With a focus on work-life balance, the practice promotes a supportive environment enriched with benefits that prioritize employee well-being. Join a culture that celebrates individuality, encourages personal growth, and fosters a sense of community among team members. If you're ready to make a difference in the lives of pets and their families, this position is perfect for you.

Benefits

401(k) matching

Flexible Spending Account

Tuition Support Program

Health Insurance

Paid Time Off

Employee Assistance Program

Quarterly Team Rewards Bonus

Continuing Education Allowance

Discounted lab work for pets

Employee discount program

Qualifications

• Established veterinary receptionist with leadership potential.
• Strong critical thinking and customer service skills required.

Responsibilities

• Lead the veterinary reception team and ensure excellent customer service.
• Manage scheduling, patient communications, and office operations.

Skills

Veterinary Receptionist Experience

Critical Thinking

Creative Ideas

Customer Service

Education

High School Diploma

Veterinary Technician Certification

Job description

Lead Veterinary Receptionist - Wilmington, DE

We are building something special at Wilmington Animal Hospital, and this is your chance to be part of it! We're looking for an established veterinary receptionist who can bring creative ideas, critical thinking abilities, and a willingness to be the best. If this sounds like the team you've been looking for, but thought didn’t exist, then Wilmington Animal Hospital may be the place for you!

Wilmington Animal Hospital is on the hunt for an experienced veterinary receptionist looking to take the plunge into a leadership role. With all the advantages of an established practice and opportunities for personal and professional growth, this may be your time. If you’re looking to challenge yourself and others to be the best, you may be a great fit for our lead receptionist position. We take work-life balance and personal well-being seriously at Wilmington Animal Hospital. Our hours reflect our belief in the importance of self-care, and we offer awesome benefits to support a healthy and positive work environment, including:

• A flexible approach to compensation that will reflect your skillset and future performance
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Health Insurance, including medical, dental, and vision
• Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance
• All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child
• Sick Time / Paid Time Off
• Free/discounted lab work for all employee pets
• Pet discounts on services and products
• Quarterly Team Rewards Bonus Program
• Continuing education allowance
• A vibrant Facebook community where like-minded teammates come together to share ideas, swap experiences, and uplift each other with support and inspiration!
• Six paid holidays
• Employee Assistance Program
• Employee discount program

All of our team members should be ready to:

• Let your passion for pets and veterinary care shine every day
• Grow and learn. Then learn and grow some more
• Be positive! Because with the right cattitude, anything is pawsible
• Tolerate puppy kisses and kitty headbutts

What’s in it for you:

• Opportunity to use your veterinary skills to better your community
• A clinic culture that celebrates your unique awesomeness!
• Occasional coffee runs, ice cream parties, and meals on us
• A fridge stocked with drinks and snacks – always

Think you're the lead veterinary receptionist we've been dreaming of? Awesome! Come join our team and see the difference we can make in the lives of our people and our patients!

Diversity, equity, and inclusion are core values at Wilmington Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.

Health & Welfare

Take care of your well-being with our comprehensive health and wellness benefits.

• Medical, Dental, and Vision Insurance
• Optional Life Insurance, Disability, and Accidental Insurance
• EAP with counseling and mental health benefits
• DVM Professional Liability Insurance fully covered
• Licensure Fees, Professional & Association Dues

Financial Wellbeing

Secure your financial future with our range of offerings designed to promote your financial well-being.

• 401K with company contribution
• Health Savings Account
• Flexible Spending Account
• EAP with Financial & Legal Advice/Services
• Tuition Assistance Program
• Employee Referral Bonus

Time Off/Work Life Balance

Prioritize your work-life balance and enjoy a fulfilling time away from work with our generous offerings.

• Paid Time Off
• Paid Holidays

Training & Development

Unleash your potential and foster professional growth through our comprehensive education and training programs.

• Vetcor University - training for skill development and career growth
• CE Allowance and opportunities
• Tuition Assistance Program
• Lend a Hand Program – increased pay to help a sister hospital
• VetLife Days – rotate to a sister hospital