Lead Veterinary Assistant/Technician -Mount Airy Veterinary Associates

Mount-Airy-Veterinary-Associates; Frederick (MD); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Paid time off

Paid holidays

Employee assistance program

Job summary

Mount Airy Veterinary Associates in Mount Airy, Maryland, seeks a Lead Veterinary Assistant/Technician to elevate patient care and client service. This hands-on role mentors the assistant team and helps maintain high clinical standards.

The Lead works with veterinarians during exams, diagnostics, treatments, and procedures, while training staff, ensuring safety, accuracy in records, and smooth day-to-day operations. A team‑oriented, proactive communicator will thrive here.

Qualifications

• High school diploma or equivalent required.
• Minimum of 3 years of veterinary assistant or related animal care experience.
• Prior mentoring, training, or leading peers strongly preferred.
• Strong communication, organization, and problem‑solving skills.
• Ability to lift up to 50 pounds and safely handle animals up to 130 pounds.
• Proficiency in veterinary practice management software and MS Office applications.
• Ability to remain composed and professional in high‑stress situations.

Responsibilities

• Model and reinforce exceptional patient care, client communication, and professional standards across the hospital.
• Provide mentorship, training, and day‑to‑day guidance to Veterinary Assistants, supporting skill development and performance consistency.
• Assist veterinarians during exams, diagnostics, treatments, and surgical procedures, serving as a clinical resource for the team.
• Safely restrain animals and ensure proper handling techniques are followed by all team members.
• Support onboarding and training of new Veterinary Assistants, reinforcing hospital protocols and clinical workflows.
• Monitor and support adherence to medical, safety, and sanitation protocols.
• Partner with the Practice Manager to identify opportunities for workflow improvements, efficiency gains, and enhanced patient care.
• Assist with scheduling, coverage coordination, and task prioritization for Veterinary Assistants as needed.
• Support inventory management, stocking of clinical supplies, and organization of treatment and exam areas.
• Serve as a point of escalation for clinical support questions and operational concerns within the assistant team.
• Ensure accurate medical record documentation, treatment plan entry, and charge capture.
• Maintain compliance with all safety, confidentiality, and patient care protocols.
• Perform all standard Veterinary Assistant duties as needed to support hospital operations.
• Perform other duties as assigned by the Practice Manager.

Skills

Mentoring skills

Team leadership

Communication

Problem-solving

Client service

Attention to detail

Education

High school diploma

Tools

Practice management software

Microsoft Office

Job description

Lead Veterinary Assistant/Technician -Mount Airy Veterinary Associates

Mount Airy, Maryland, United States

Mt. Airy Veterinary Associates is a small animal practice located in beautiful Mount Airy, Maryland, conveniently located near Frederick and Germantown. We care for dogs, cats, and pocket pets—and we’re lucky to have an amazing community of clients who trust us with their pets.

We believe great veterinary care starts with a strong team. Our doctors are supportive, approachable, and invested in helping team members grow at every level. We value the ideas and feedback ofevery role in the hospital and encourage open, respectful conversations about how we can improve—for our patients, our clients, and each other.

We’re looking for positive, team-oriented people who enjoy working with others, take pride in great customer service, and genuinely want every client and patient to have a great experience. If you’re someone who wants to learn, contribute, and be part of a team that continues to grow together, we’d love to meet you.

Lead Veterinary Assistant

Compensation: $20-24/hour, commensurate with licensure and experience

PositionSummary:

The Lead Veterinary Assistant/Technician is an experienced, hands-on member of our clinical team who helps set the standard for patient care, client service, teamwork, and staff development. This person should be confident in their veterinary skills while also being approachable, supportive, and genuinely interested in helping others learn and grow.

A major focus of this role is training and mentoring our assistant team. The Lead should be comfortable demonstrating skills, explaining the “why” behind what we do, providing constructive feedback, and helping create consistency in our protocols and workflows. They will work closely with the Practice Manager and doctors to identify training needs, improve efficiency, and support the day‑to‑day success of the team.

This is not a desk or management‑only position. The Lead will work alongside the team in appointments, treatment, diagnostics, patient care, and client communication and should be willing to jump in wherever support is needed. Surgical and anesthesia knowledge is important, but surgery will not be the primary focus of this position, as we have separate leadership dedicated to our surgical department.

PrimaryResponsibilities:

• Model and reinforce exceptional patient care, client communication, and professional standards across the hospital.
• Provide mentorship, training, and day‑to‑day guidance to Veterinary Assistants, supporting skill development and performance consistency.
• Assistveterinarians during exams, diagnostics, treatments, and surgical procedures, serving as a clinical resource for the team.
• Safely restrain animals and ensure proper handling techniques are followed by all team members.
• Support onboarding and training of new Veterinary Assistants, reinforcing hospital protocols and clinical workflows.
• Monitor and support adherence to medical, safety, and sanitation protocols.
• Partner with the Practice Manager toidentifyopportunities for workflow improvements, efficiency gains, and enhanced patient care.
• Assistwith scheduling, coverage coordination, and task prioritization for Veterinary Assistants as needed.
• Support inventory management, stocking of clinical supplies, and organization of treatment and exam areas.
• Serve as a point of escalation for clinical support questions and operational concerns within the assistant team.
• Ensureaccuratemedical record documentation, treatment plan entry, and charge capture.
• Maintain compliance with all safety, confidentiality, and patient care protocols.
• Perform all standard Veterinary Assistant duties as needed to support hospital operations.
• Perform other duties as assigned by the Practice Manager.

Qualifications:

• High school diploma or equivalent required.
• Minimum of 3 years of veterinary assistant or related animal care experiencerequired.
• Prior experience mentoring, training, or leading peers strongly preferred.
• Strong communication, organization, and problem‑solving skills.
• Demonstrated ability to lead by example and foster a collaborative, positive team environment.
• Proficiencyin veterinary practice management software and Microsoft Office applications.
• Ability to remain composed and professional in high‑stress or emotionally charged situations.
• Able to work safely around cleaning chemicals, anesthetic gases, radiation, zoonotic diseases, and animal bodily fluids.
• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds.
• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.
• Professional, neat appearance consistent with hospital standards.

Hours:

• Must be able toworka flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations.

Compensation and Benefits:

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible toparticipatein our401(k) retirementplan. Other benefits include paid time off, paidholidaysand access to employeeassistanceprogram.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Mount Airy Veterinary Associates ’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury