Lead Veterinary Assistant — Lead, Mentor, and Elevate Care

Beaches Animal Clinic, LLC; Jacksonville, Northern (FL, KY); Hybrid; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

401k retirement plan

Life insurance

Disability coverage

Pet care discount

Job summary

Beaches Animal Clinic, LLC in Jacksonville Beach, Florida seeks a Lead Veterinary Assistant to lead the medical support team. You will guide workflows, mentor technicians, and support doctors to maintain high standards of patient care and hospital operations.

You will ensure accurate medical records, uphold infection control, and foster a collaborative, client-focused environment with a dedication to growth within a mission-driven, nationwide veterinary network.

Qualifications

• High school diploma or equivalent.
• Strong ability to lead by example, motivate others, and remain calm under pressure.
• Proficiency in veterinary assistant tasks including patient handling, cleaning, and client communication.
• Excellent verbal and written communication skills.
• Ability to work with a wide range of animals, including fractious ones.
• Able to lift up to 50 pounds and stand for extended periods.
• 7+ years of Veterinary Assistant experience preferred.
• 3+ years of leadership experience preferred.

Responsibilities

• Lead the shift by coordinating workflow, assigning tasks, and ensuring optimal staff coverage.
• Mentor and support veterinary technicians and assistants with onboarding and development.
• Identify gaps or inefficiencies in workflows and partner with hospital leadership to implement improvements.
• Support veterinarians in patient care, maintain medical records, and uphold infection control standards.
• Enhance client experience by handling scheduling, check-ins, and explaining discharge instructions and estimates.
• Maintain cleanliness, organization, and safety, while upholding protocols and equipment maintenance.

Skills

Leadership

Staff mentoring

Client communication

Communication

Education

High school diploma or equivalent

Job description

Beaches Animal Clinic, LLC in Jacksonville Beach, Florida seeks a Lead Veterinary Assistant to lead the medical support team. You will guide workflows, mentor technicians, and support doctors to maintain high standards of patient care and hospital operations.

You will ensure accurate medical records, uphold infection control, and foster a collaborative, client-focused environment with a dedication to growth within a mission-driven, nationwide veterinary network.