Lead Valet – Parking Ops & Guest Experience Lead

ABM Industries; Miami (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries in Miami, FL seeks a Lead Valet to oversee valet operations, ensure efficient parking and retrieval of vehicles, and deliver exceptional guest service. You will manage a team of attendants, coordinate traffic flow, and ensure safety and compliance with company policies.

The role requires a valid driver’s license, being at least 21, and the ability to operate both manual and automatic transmissions.

Qualifications

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.

Responsibilities

• Coordinate traffic flow.
• Communicate valet procedures and directions to guests.
• Respond to guest and team member inquiries.
• Monitor illegal parking and securely store vehicles.
• Interact with guests in a friendly manner.
• Assist guests with loading and unloading vehicles.
• Collect and secure guest keys.
• Reconcile and report daily revenue and tips.
• Operate, park and retrieve vehicles safely and according to policies.
• Maintain clean and safe work area outdoors.

Job description

ABM Industries in Miami, FL seeks a Lead Valet to oversee valet operations, ensure efficient parking and retrieval of vehicles, and deliver exceptional guest service. You will manage a team of attendants, coordinate traffic flow, and ensure safety and compliance with company policies.

The role requires a valid driver’s license, being at least 21, and the ability to operate both manual and automatic transmissions.