Valet & Guest Experience Specialist

ABM Industries; Orlando (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

ABM Industries in Orlando, FL is seeking a Valet Attendant to provide professional guest services and manage vehicle flow on-site. You will assist guests with loading/unloading, organize traffic, and collect payments while maintaining safety and security of vehicles in all weather conditions.

Responsibilities include coordinating peak times, communicating procedures clearly to guests, and reconciling daily revenue.

Qualifications

• Must be 21 years of age.
• Must possess a valid driver’s license.
• Must be able to operate both standard and automatic transmissions.

Responsibilities

• Coordinate traffic flow
• Communicate valet procedure, information and directions clearly and effectively with guests.
• Understand and respond appropriately to basic customer and team member inquiries.
• Monitor illegal parking, and immediately store vehicles.
• Interact with guests in a friendly manner
• Assist guests with loading and unloading
• Collect and secure guest keys
• Predict and communicate traffic flow peaks and lot issues
• Identify and arrange for extra support for extended wait times
• Accurately tally and split the tip pool
• Receive and receipt a variety of valet payments
• Accurately reconcile and report daily revenue
• Project currency and coin requirements and re-order as necessary.
• Operate, park and retrieve all vehicles in a safe manner by obeying all traffic laws, Facility policies, and applicable pedestrian regulations.
• Work in an outdoor unprotected environment in all climates for extended periods of time
• Keep work area clean of debris.

Skills

Guest service

Communication

Vehicle operation

Job description

ABM Industries in Orlando, FL is seeking a Valet Attendant to provide professional guest services and manage vehicle flow on-site. You will assist guests with loading/unloading, organize traffic, and collect payments while maintaining safety and security of vehicles in all weather conditions.

Responsibilities include coordinating peak times, communicating procedures clearly to guests, and reconciling daily revenue.