Lead Valet Attendant - Seattle, WA

LAZ Parking; Seattle (WA); On-site; USD 30,307 - 34,440; Full time

Benefits offered by this job

401(k) with Employer Match

Paid Training

Medical, dental, vision – 3 plan options

Job summary

A leading parking services provider is seeking a Lead Valet Attendant in Seattle to oversee operations and ensure high service levels. Responsibilities include greeting guests, managing traffic, and assisting with luggage. Candidates should have strong customer service skills and preferably some supervisory experience. This full-time role offers a base pay range of $22 - $25 per hour along with various benefits including paid training and 401(k) with employer match.

Qualifications

• Supervisory experience is preferred.
• Hotel and Valet experience is a plus.
• Valid driver's license required.

Responsibilities

• Greet all visitors & tenants with a caring attitude.
• Assist visitors with their shopping bags and luggage.
• Monitor and direct traffic activity to ensure efficient flow.

Skills

Strong customer service experience

Ability to communicate professionally

Team building and interpersonal skills

Job description

Join to apply for the Lead Valet Attendant - Seattle, WA role at LAZ Parking

Base Pay Range

$22.00/hr - $25.00/hr

Benefits

• Pay Rate: $22.00/hr - $25.00/hr
• Thursday–Sunday 6am–2pm (weekends required)
• Pay Active – On-demand access to earned wages (up to 50% immediately)
• 401(k) with Employer Match
• Growth Opportunities
• Paid Training
• Medical, dental, vision – 3 plan options

Position Overview

The Lead Doorperson, Hospitality oversees operations in the absence of location management while ensuring that increased revenue, managed expenses, and customer satisfaction are maximized by maintaining the highest level of service thresholds and initiatives that are aligned with the expectations of our client.

Principal Job Duties

• Greet all visitors & tenants, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop rapport with all.
• Assist visitors with shopping bags in and out of their vehicles, in lobbies, lanes, and in the parking office.
• Transport guests' luggage from the hotel entrance area to the designated bell area.
• Escort or provide guests with directions inside to the reception desk area.
• Relay accurate directions to guests/visitors on inquiries regarding local destinations.
• Maintain accurate knowledge of local attractions and activities to recommend for guest inquiries.
• Secure taxis/transportation for guests/visitors.
• Monitor and direct traffic activity of taxis, Ubers, limousines, and hotel/restaurant guests’ vehicles, ensuring a smooth and efficient flow.
• Support location management with the financial, operational, safety and service‑related success at their hotel.
• Attend daily stand‑up meetings and resume meetings scheduled by client.
• Ensure LAZ internal stand‑up meetings (Pre‑Shifts or “Huddles”) are held each shift.
• Ensure staff adheres to rules of conduct, policies and procedures.
• Embrace, resolve, and see through to resolution any customer service or client concerns.
• Communicate any challenges to Location Management to address.
• Additional duties as assigned.

Experience

• Supervisory experience is preferred.
• Hotel and Valet experience is a plus.
• Manual transmission is preferred, but not required.
• Strong customer service experience.
• Valid driver's license required.

Skills

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills.

Physical Demands

• Ability to lift, push and pull at least 50 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• Willingness to work in the elements – heat, wind, snow, rain, etc.

FLSA Status: Non‑Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

This Employer participates in E‑Verify.

Seniority level: Entry level

Employment type: Full‑time

Job function: Other