Lead Valet Attendant

VPNE Parking Solutions LLC; West Palm Beach (FL); Presencial; USD 32 000 - 48 000; Tempo integral

Resumo da oferta

VPNE Parking Solutions LLC is seeking a Lead Valet to help run the operation smoothly with enthusiastic team members and provide exceptional guest service. The role emphasizes a positive guest experience, safety, and efficient service. Schedule: Wed-Sun 3pm-11pm.

Entry level experience accepted with supervisory responsibilities and a need to train new valets. The position requires strong interpersonal skills, the ability to stand for long periods, lift up to 50 lbs, and pass a driving test for

Qualificações

• Entry level experience indicated for the role.
• Must be able to pass a criminal background check and RMV check.
• Able to lift at least 50 lbs and stand for long periods.
• Valid Driver's License in state of residency required.

Responsabilidades

• Ensure safety of employees and guests at all times.
• Oversee tracking of keys and vehicles in the garage.
• Greet guests and provide exceptional guest experiences.
• Train new valets on duties and safety procedures.
• Maintain professional work area and uphold VPNE uniform guidelines.
• Lead by example with a positive attitude and strong work ethic.

Conhecimentos

Customer service

Supervisory experience

Positive attitude

Work ethic

Uniform compliance

Stamina

Physical strength

Driver's license

Background check

Vehicle operation

Mobility

Customer relations

Descrição da oferta de emprego

Position Summary

The role of the Lead Valet is to help the operation run smoothly with enthusiastic team members by providing exceptional service. This includes making an exceptional impression on every guest by engaging with our customers in a positive and friendly manner and giving the guest the best experience possible while providing safe and efficient service.

Schedule: Wed-Sun 3pm-11pm

Responsibilities

• Ensures employees and guests are safe at all times.
• If needed - safely operate vehicles to minimize the potential for accidents.
• Oversee the tracking of keys and vehicles throughout the garage.
• Ensures all team members provide exceptional guest experiences by smiling at, greeting, and helping every guest as they enter the garage.
• Sets the tone for the workplace by keeping an upbeat attitude.
• Must be enthusiastic about the job, creating a positive environment for the team members and customers to enjoy.
• Remind team members always to use approved language choices.
• Communicate with other co-workers to inform each other of the organizational plan constructed when the shift is over.
• Always set an example by looking sharp and helping employees understand how to adhere to VPNE’s uniform guidelines successfully.
• Oversee team members and keep a professional work area.
• A lead valet will train new valets, providing them with the necessary knowledge and skills to perform their duties effectively and safely.

Years of Experience

Entry Level

Language Skills

Proficient in English, both verbally and written

Requirements

• Friendly and Outgoing
• Supervisory experience
• Able to smile during customer interactions
• Possess an upbeat personality, a willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to run and move quickly
• Ability to organize cars efficiently
• Ability to stand for long periods
• Ability to safely operate vehicles and pass a driving test on a manual transmission vehicle
• Ability to lift a minimum of 50 lbs.
• Be at least 18 years of age
• Possess a valid Driver's License in the state of residency
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Clean driving record deemed insurable by VPNE’s current insurance provider