Valet Attendant

VPNE Parking Solutions LLC; Burlington, Northern (MA, KY); Hybrid; USD 2,066,000 - 3,031,000; Full time

Job summary

VPNE Parking Solutions LLC is seeking a friendly Valet Attendant in Burlington, MA to engage with guests, provide safe and efficient vehicle service, and ensure exceptional experiences. You will be responsible for keys, vehicle tracking, and maintaining a neat, professional presence while following VPNE-approved language and policies.

The role emphasizes safety, customer service, and teamwork, with responsibilities spanning guest interactions, shift transitions, and ongoing upkeep of the garage

Qualifications

• Entry-level position; no prior experience required.
• Proficient in English (verbal and written).

Responsibilities

• Ensure guest safety and provide safe, efficient vehicle service.
• Keep track of keys and vehicles in the garage.
• Deliver an exceptional guest experience.
• Maintain organization at the operation.
• Communicate professionally using VPNE-approved language.
• Assist with shift transitions and end-of-shift tasks.
• Present a neat appearance and grooming at all times.
• Perform cleaning duties as assigned.
• Adhere to VPNE attendance policy.

Skills

Customer service

Friendly demeanor

English proficiency

Job description

Position Summary

The role of the Valet Attendant is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possible while providing safe and efficient service.

Responsibilities

• Always keep the safety of self and others in mind
• Always operate vehicles in a safe manner to minimize the potential for accidents
• Keep track of keys, and vehicles throughout the garage
• Provide exceptional guest experience
• Maintain organization at operation
• Be enthusiastic about the job, creating a positive environment for the customers and teammates to enjoy
• Use professional communication and the VPNE approved language choices
• Help facilitate transition at end of shift
• Look sharp and neatly groomed all times
• Cleaning duties as assigned
• Adhere to VPNE attendance policy

Qualifications

Years of Experience: Entry Level

Language Skills: Proficient in English both verbally and written

Requirements

• Friendly and Outgoing
• Able to smile during customer interactions
• Possess an upbeat personality, willingness to go the extra mile, and a strong work ethic
• Maintain uniform standards when on job premises
• Ability to run and move quickly
• Ability to organize cars efficiently
• Ability to stand for long periods of time
• Ability to safely operate vehicles and pass a driving test
• Ability to lift a minimum of 50 lbs.
• Be at least 18 years of age
• Possess a valid Driver’s License in state of residency
• Be able to pass a criminal background check and RMV check
• Ability to create relationships with customers
• Be organized
• Clean driving record deemed insurable by VPNE's current insurance provider