Lead Vacation Rental Property Manager

Better Talent; Shaver Lake (CA); On-site; USD 70,000 - 74,000; Full time

Benefits offered by this job

Paid time off

Job summary

Casago Select Stays is seeking an experienced Property Manager to lead day-to-day operations for vacation rental homes in the Shaver Lake area. You will manage a local team, maintain property standards, and act as the main contact for homeowners, ensuring quality and guest satisfaction.

The role requires hospitality experience, strong judgment, and proactive problem solving to keep people, properties, and operations performing at their best.

Qualifications

• 2+ years experience in hotel, hospitality, vacation rental, or similar.
• Strong computer skills with laptops, tablets, mobile devices and business apps.
• Reliable personal transportation with ability to travel between worksites.
• Dependable, self-motivated and able to work independently while contributing to a team.
• Excellent verbal and written communication; professional representation.
• Strong organizational skills; ability to manage multiple responsibilities.

Responsibilities

• Lead and develop a team of employees through coaching, mentoring, and evaluations.
• Oversee daily operations for properties to optimize productivity and meet goals.
• Provide cross-coverage for team and other managers when needed.
• Conduct inspections prior to guest and owner arrivals to meet standards.
• Support team with escalated guest and homeowner concerns via email, calls, tickets.
• Develop relationships with homeowners and ensure properties are well cared for.
• Meet company standards and metrics including NPS and appearance.
• Assist with budget management and cost-benefit analyses.
• Partner with Sales to bring on new properties.
• Collaborate with Owner Success to transition new properties.
• Perform light maintenance tasks as needed.
• Foster collaborative environment; address conflicts promptly.
• Assist with recruiting and onboarding new team members.
• Coordinate with regional teams and leadership.
• Perform other duties as assigned in hospitality.

Skills

Hospitality exp

Computer skills

Transportation

Independent worker

Communication skills

Organization

Job description

Casago Select Stays is seeking an experienced Property Manager to lead day-to-day operations for vacation rental homes in the Shaver Lake area. You will manage a local team, maintain property standards, and act as the main contact for homeowners, ensuring quality and guest satisfaction.

The role requires hospitality experience, strong judgment, and proactive problem solving to keep people, properties, and operations performing at their best.