Lead UX Researcher, Growth

Jobtailor; New York (NY); On-site; USD 130,000 - 170,000; Full time

Job summary

Jobtailor in New York is seeking a senior user researcher to guide the growth product teams. You will own the research roadmap, ensure insights inform strategic decisions, and drive product strategy across monetization, subscriptions, and revenue experiments.

You will partner with product managers, designers, data scientists, and marketing to uncover questions, design mixed-method studies, and translate findings into clear narratives.

Qualifications

• 6+ years of user research experience, including 2–3 years in a consumer-facing product role.
• Experience researching monetization, subscriptions, or new revenue streams.
• Experience using mixed methods with strong quantitative skills and sentiment measurement in experiments.
• Proficient in data manipulation, analysis, and dashboards with R, SPSS, or Looker.
• Strong storyteller who communicates data clearly and persuasively.
• Proactive at building trusting cross-functional partnerships (data science, product, design, engineering, marketing).
• Eager to mentor other researchers and champion team culture.

Responsibilities

• Lead research strategy and roadmaps for Growth product teams to inform product decisions and strategy.
• Develop and execute end-to-end research across strategic to iterative studies.
• Conduct research on monetization, subscriptions, or new revenue streams.
• Think through diverse audiences, accessibility, and inclusive product experiences.
• Partner with cross-functional stakeholders to identify key research questions and prioritize projects.
• Deliver high-impact insights to accelerate decision making and momentum towards our mission.
• Model honest, empathetic communication and help teams navigate ambiguity with clarity and care.

Skills

User research

Stakeholder communication

Cross-functional collaboration

Mentoring

Data storytelling

Quantitative methods

Research leadership

Tools

R

SPSS

Looker

Job description

Responsibilities

• Lead research strategy: Build and drive the research roadmap for Growth product teams, ensuring that research informs product decision making and drives product strategy.
• Develop and execute end-to-end research: Conduct end-to-end research using appropriate methods that range from strategic to iterative and evaluative to help the team achieve goals.
• Growth experience: research into international expansion, monetization and/or merchandising.
• Build inclusive products: Experience thinking through different audiences’ needs, pain points and behaviors, including working with accessibility needs in mind.
• Strategic cross‑functional partner: Work in close collaboration with other researchers and cross‑functional partners (product managers, designers, data scientists, customer experience, marketing and brand strategy) to identify key research questions and prioritize projects in the short and long term.
• Deliver high‑impact insights at velocity: Generate actionable insights that help teams make decisions and build momentum towards our mission.
• Champion culture and clarity: Model honest, empathetic communication and help cross‑functional partners navigate ambiguity with confidence and care.

Requirements

• 6+ years of user research experience, including 2-3 years of experience in a consumer‑facing product research role.
• Experience working on monetization, subscriptions or new revenue streams or zero‑to‑one products.
• Mixed methods with strong quantitative (e.g., survey, experimental) skills and expertise with measuring sentiment in experiment frameworks.
• Proficient in data manipulation, analysis, and dashboard creation with R, SPSS, and/or Looker (or similar statistical software).
• Strong communicator, committed to telling clear and compelling stories with data.
• Proactive at building and sustaining trusting, successful relationships with cross‑functional partners (e.g., data science, customer experience, product management, design, engineering, marketing).
• Eager to learn from, collaborate with, and mentor other researchers.
• Champions team culture in authentic, courageous, and empathic ways.