Lead UX Designer

att; Bothell (WA); On-site; USD 144,000 - 216,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Job summary

AT&T in United States (WA) Bothell is seeking a Lead UX Designer to drive high-performing customer experiences across web and mobile. You will translate user needs and business goals into intuitive, accessible solutions while guiding design systems and enterprise-scale patterns.

You will mentor designers, collaborate with product managers and engineers, and apply AI-enabled tools to accelerate ideation from concepts to production-ready experiences.

Qualifications

• Bachelor's degree in UX design, HCI, visual communication, or similar.
• 5+ years of related experience; in-house or creative agency experience a plus.
• Portfolio featuring structural design for various customer journeys.
• Robust understanding of UX fundamentals with a curiosity for emerging technologies.
• Knowledgeable in digital brand experience and customer-focused thinking.
• Experience making data-driven design decisions to drive engagement and conversion.
• Well-versed in accessibility standards, responsive design, and modern design tools with advanced expertise in Figma, including component architecture, library management, and design token systems.
• Proven experience designing, building, and evolving enterprise-scale design systems, including component governance, documentation, and accessibility standards while balancing consistency, flexibility, and engineering feasibility.
• Ability to effectively prompt, evaluate, and refine AI-generated design concepts while applying UX best practices and human judgment.
• Familiarity with designing experiences that incorporate conversational AI, generative AI, personalization, or intelligent-assistance patterns is a plus.

Responsibilities

• Lead design across multiple products and journeys to ensure cohesive customer experience.
• Use AI-enabled design and prototyping tools to accelerate ideation and create interactive prototypes.
• Collaborate to align design with overarching strategies (campaign, site, UX).
• Partner with writers, PMs, engineers, and design system teams to translate needs into reusable components.
• Identify opportunities to improve processes and style guides for consistency.
• Design production-ready component libraries in Figma from atoms to organisms.
• Mentor designers through reviews and knowledge sharing.
• Facilitate cross-team alignment on UX approaches amid ambiguity and constraints.
• Incorporate usability testing results into design decisions.

Skills

AI-enabled design

Communication

Human-centered design

Data-driven decisions

UX fundamentals

Education

Bachelor's degree in UX design/HCI

Certification in UX (optional)

Tools

Figma Make

Loveable

Adobe Firefly

Claude Code

Job description

This is a full-time onsite role based in the location(s) posted and is performed from the designated work location five days per week. No relocation is offered.

The Lead UX Designer creates high-performing customer experiences across web and mobile platforms, translating user needs, business goals, and customer insights into intuitive, accessible, and scalable solutions. This role leads the design of complex customer journeys, contributes to enterprise design systems, and partners cross-functionally to shape product strategy and digital transformation initiatives.

Primary responsibilities

• Lead design efforts across multiple products, journeys, and initiatives while ensuring a cohesive customer experience.
• Use AI-enabled design and prototyping tools (e.g., Figma Make, Loveable, Adobe Firefly, Claude Code, or similar) to accelerate ideation, streamline workflows, and create interactive prototypes from early concepts to production-ready experiences while maintaining a human-centered approach to design.
• Collaborate across teams to align foundational/structural design with overarching strategies (campaign, site, and user experience).
• Partner with UX content writers, product managers, engineers, and design system teams to translate customer needs into scalable, reusable components and patterns.
• Identify opportunities to improve processes and style guides for consistent design and language across projects and products.
• Design comprehensive, production-ready component libraries in Figma-from foundational atoms to complex organisms-ensuring each component is accessible, flexible, and documented for implementation.
• Guide and mentor designers through design reviews, critiques, and knowledge sharing.
• Facilitate cross-team alignment on UX approaches, helping teams navigate ambiguity, competing priorities, and technical constraints.
• Factor in usability testing results when making design and creative decisions.

Requirements & core competencies

• Bachelor's degree in UX design, HCI, visual communication, or similar.
• Five+ years of related experience; in-house or creative agency experience a plus.
• Portfolio featuring structural design for various customer journeys.
• Robust understanding of UX fundamentals with a curiosity for emerging technologies.
• Knowledgeable in digital brand experience and customer-focused thinking.
• Experience making data-driven design decisions to drive engagement and conversion.
• Well-versed in accessibility standards, responsive design, and modern design tools with advanced expertise in Figma, including component architecture, library management, and design token systems.
• Proven experience designing, building, and evolving enterprise-scale design systems, including component governance, documentation, and accessibility standards while balancing consistency, flexibility, and engineering feasibility.
• Ability to effectively prompt, evaluate, and refine AI-generated design concepts while applying UX best practices and human judgment.
• Familiarity with designing experiences that incorporate conversational AI, generative AI, personalization, or intelligent-assistance patterns is a plus.
• Excellent communication skills and comfortable presenting work.
• Able to challenge the status quo and bring creative solutions that go beyond the brief, support the strategy, and drive the business forward.
• Familiar with business- and consumer-audience needs.
• Experience with Workfront (or similar project management systems).

Job Contribution

An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Supervisor: No

Education/Experience

Bachelor's degree (BS/BA) desired. 5+ years of related experience. Certification is required in some areas.

Our Lead UX Designer jobs earn between $143,800.00 - $215,800.00 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T i