Lead UX Designer

Jobtailor; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor is seeking a Lead UX Design and Digital Insights leader in Austin to establish best practices and foster excellence across the team. You will champion accessibility, translate research into actionable design, and collaborate with product, engineering, and business stakeholders.

You will build design governance at scale and deliver journey maps, wireframes, and a scalable design system across web, apps, and onboarding portals.

Qualifications

• 7+ years in Product Design or UX Design or related discipline.
• 2+ years in a leadership or senior design role.
• Bachelor's degree or higher in a relevant design field.
• Strong knowledge of WCAG accessibility standards and inclusive design.
• Proficiency with standard design tools (Figma, Adobe Creative Cloud, Sketch).
• Experience across web, web apps and mobile apps at enterprise scale.
• Excellent communication and stakeholder influence across levels.
• Experience with Agile SDLC and iterative development.

Responsibilities

• Lead UX Design and Digital Insights disciplines and establish best practices.
• Build design credibility and embed user-centered thinking across product, engineering, and business decisions.
• Champion accessibility as a competitive advantage and ensure WCAG compliance.
• Establish and operate design standards and governance at scale.
• Translate user research and insights into actionable design recommendations for roadmaps.
• Collaborate with product and engineering to manage design delivery and alignment.
• Produce journey maps, wireframes, and design systems for a mature practice.

Skills

UX Design

WCAG Accessibility Standards

Figma

Agile SDLC

Leadership in Design

User-Centered Design

Journey Mapping

Design Systems

Inclusive Design Practices

Digital Onboarding

Mobile App Design

Education

Bachelor's degree in Interaction Design, UX Design, Service Design, Visual Design, HCI, or related field

Tools

Adobe Creative Cloud

Sketch

Figma

Job description

• Lead UX Design and Digital Insights disciplines, establishing best practices and fostering excellence across the team and organization
• Build design credibility and embed user-centered thinking across product, engineering, and business decision-making through collaborative partnership and demonstrated impact
• Champion accessibility (WCAG standards) as a competitive advantage and compliance requirement, embedding inclusive design practices into the culture
• Establish and operationalize design standards and governance that scale across the organization
• Advocate for the customer and user-centered design practices throughout the product lifecycle, advancing usability, utility, and accessibility
• Translate user research, behavioral data, and insights into actionable design recommendations that inform product roadmap prioritization
• Transform cross-functional business requirements into engaging, intuitive design solutions across internal applications, websites, digital onboarding, and online banking portals
• Convey ideas and solutions using communication and storytelling techniques to inspire and align stakeholders on vision and design direction
• Collaborate with product owners, platform delivery teams, and engineering to manage design delivery and ensure alignment between vision and implementation
• Produce journey maps, wireframes, and design systems that serve as the foundational framework for a maturing design practice

Requirements

• Minimum of 7+ years of relevant experience in Product Design, UX Design, or related discipline
• 2+ years in a leadership or senior-level design role
• Bachelor's degree or higher in Interaction Design, UX Design, Service Design, Visual Design, HCI, or related fields
• Demonstrated expertise in WCAG accessibility standards and inclusive design practices
• Proficiency with standard design tools (Figma, Adobe Creative Cloud, Sketch, etc.)
• Proven experience working across multiple platforms (websites, web applications, mobile apps) with understanding of how designs translate to code
• Portfolio demonstrating ability to adapt design best practices across web and mobile at enterprise scale
• Strong communication skills and proven ability to influence stakeholders across organizational levels
• Experience with Agile SDLC methodologies and iteration-based development

Core Competencies

Demonstrates expertise in UX Design and Product Design, with a strong focus on user-centered design practices, accessibility (WCAG standards), and the ability to translate user insights into actionable design solutions. Proven leadership in establishing design standards and fostering collaboration across cross-functional teams.

Highest-signal resume keywords

• UX Design
• WCAG Accessibility Standards
• Figma
• Agile SDLC
• Leadership in Design

ATS Optimization Keywords

Hard Skills

• Product Design
• User-Centered Design
• Journey Mapping
• Wireframing
• Design Systems
• Behavioral Data Analysis
• Design Best Practices
• Inclusive Design Practices
• Digital Onboarding
• Mobile App Design

Soft Skills

• Strong Communication
• Stakeholder Influence
• Collaboration
• Storytelling Techniques

Industry Keywords

• Interaction Design
• Service Design
• Visual Design
• HCI
• Enterprise Scale Design

Tools & Technologies

• Adobe Creative Cloud
• Sketch