Lead UW Systems Analyst

Jobgether; United States; Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical coverage

Disability protection

Life insurance

HSA and FSA options

401(k) with employer matching

Paid time off

Paid holidays

Employee Assistance Plan

Volunteer time and charitable matches

Tuition reimbursement

Job summary

Jobgether seeks a Lead UW Systems Analyst in the United States to act as systems product owner for commercial insurance underwriting within Guidewire PolicyCenter. You will work with underwriting, product, IT, actuarial, operations, billing, and claims to translate requirements into effective solutions and drive backlog, testing, training, and delivery.

The role includes informal leadership of analysts, driving continuous improvement, and ensuring regulatory compliance and operational

Qualifications

• 5+ years of professional experience in commercial insurance.
• Experience with Guidewire PolicyCenter or comparable policy administration application.
• Familiarity with Agile methodologies; experience using Jira and Confluence.
• Ability to translate complex requirements into test scenarios and training materials.

Responsibilities

• Own assigned lines of business and support commercial insurance products.
• Manage product backlog, prioritize valuable enhancements.
• Define business requirements and acceptance criteria for development teams.
• Collaborate with underwriting, product, IT, actuarial, operations, billing, and claims stakeholders.
• Coordinate release planning and communicate scope to teams.
• Lead user acceptance testing and develop test scenarios.
• Develop training materials for system functionality.
• Provide informal leadership to analysts and champion process improvements.
• Oversee projects, capacity planning, and roadmaps for system functionality.
• Promote standards for requirements, defect reporting, testing, and troubleshooting.
• Identify opportunities for continuous improvement and timely issue resolution.

Skills

Strong communication & interpersonal

Analysis & stakeholder management

Leadership & mentoring

Policy administration systems

Education

High school diploma or GED

Bachelor’s degree or professional insurance certifications

Tools

Guidewire PolicyCenter

Jira

Confluence

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Lead UW Systems Analyst based in the United States.

Join a team shaping the technology and workflows that support commercial insurance underwriting. In this leadership role, you will serve as the systems product owner for assigned lines of business, helping translate complex insurance requirements into effective solutions within Guidewire PolicyCenter. You will collaborate with underwriting, product, IT, actuarial, operations, billing, and claims stakeholders to deliver reliable, compliant, and user-friendly systems. From defining requirements and prioritizing backlogs to guiding testing and training, your work will directly influence system quality and operational efficiency. You will also provide informal leadership to fellow analysts, champion process improvements, and help deliver strategic projects. This opportunity is ideal for an experienced commercial insurance professional who combines strong analytical skills with a practical understanding of policy administration systems and business needs.

Accountabilities

• Own assigned lines of business: Support commercial insurance products across General Liability, Umbrella, Commercial Auto, Property and Crime, Inland Marine, Commercial Output, Workers' Compensation, and Maritime Employers Liability, including applicable proprietary coverages such as Cyber, Employment Practices Liability, and Equipment Breakdown.
• Manage the product backlog: Maintain, refine, and prioritize backlog items to ensure development efforts focus on the most valuable business needs and system enhancements.
• Define business requirements: Create detailed user stories and acceptance criteria, document requirements and defects, and clarify functionality for development teams throughout the delivery process.
• Collaborate with stakeholders: Partner with Underwriting Systems, Product Analysts, IT, Actuarial, Operations, Billing, Claims, Corporate Underwriting, and business users to gather requirements, validate needs, and incorporate feedback.
• Coordinate release planning: Work with the Underwriting Systems Manager to establish release goals, determine priorities, and communicate scope and expectations to development teams.
• Lead user acceptance testing: Contribute to the development, execution, and maintenance of test scenarios and acceptance tests to confirm that system enhancements meet business requirements and user expectations.
• Develop training resources: Create and update system training materials covering assigned lines of business and common system functionality, helping business users understand and effectively apply system capabilities.
• Provide informal leadership: Guide and support analysts working on production support, user acceptance testing, requirements documentation, defect reporting, and troubleshooting.
• Drive project delivery: Oversee projects related to assigned lines of business or designated system functionality, including capacity planning, roadmap development, and execution against established plans.
• Promote consistent practices: Help establish and maintain standards for requirements development, defect reporting, user acceptance testing, and underwriting system troubleshooting.
• Champion continuous improvement: Identify opportunities to improve processes, participate in retrospectives, and help implement changes that strengthen system performance and business workflows.
• Support critical business needs: Investigate and resolve time-sensitive issues, exercising sound judgment to prioritize assignments and maintain underwriting integrity, regulatory compliance, and operational effectiveness.

Requirements

• At least 5 years of professional experience in commercial insurance.
• High school diploma or GED equivalent required; a college degree and/or professional insurance certifications is desirable.
• Practical knowledge of commercial insurance products, underwriting systems, and business processes, with Workers' Compensation experience preferred.
• Experience working with Guidewire PolicyCenter or a comparable policy administration application.
• Understanding of the workflows involved in processing and managing commercial insurance policies.
• Familiarity with Agile methodologies and experience using Jira and Confluence.
• Hands-on experience developing business requirements, writing user stories, creating test scenarios, and supporting user acceptance testing.
• Ability to interpret technical and insurance documentation, including bureau manuals, regulatory bulletins, underwriting guidelines, proprietary product requirements, and Guidewire resources.
• Ability to understand system functionality and translate it into effective test cases, requirements, and training materials for business users.
• Strong communication and interpersonal skills, with the ability to build productive, collaborative relationships with colleagues, business partners, and leaders in a remote working environment.
• Excellent organizational skills, attention to detail, and a strong work ethic, with the ability to manage multiple assignments and meet deadlines.
• Sound judgment and prioritization skills, particularly when addressing complex, time-sensitive, or critical business problems.
• Adaptability and a willingness to embrace, support, and champion change.
• A proactive, solution-oriented mindset and the ability to provide clear direction and support to other analysts.
• Flexibility to work occasional nonstandard hours, including evenings and weekends during system deployments, as required.

Benefits

• Annual salary: $90,000-$120,000, depending on skills, experience, education, and geographic location.
• Potential additional compensation: An annual discretionary bonus may be available in addition to base salary.
• Medical coverage: Access to medical, dental, and vision insurance plans for eligible employees and their families.
• Disability protection: Short-term and long-term disability coverage.
• Life insurance: Basic life insurance and accidental death and dismemberment (AD&D) coverage equal to twice the employee's annual salary, provided at no cost.
• Health and financial accounts: Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
• Retirement savings: Access to a 401(k) plan with employer matching contributions.
• Paid time off: Accrual of 0.0846 hours of PTO per paid hour, potentially totaling approximately 22 days annually.
• Paid holidays: 10 paid holidays each calendar year.
• Employee assistance: Employee Assistance Plan available at no cost.
• Community involvement: 12 hours of paid volunteer time annually, plus charitable contribution matching of up to $500 per year.
• Professional development: Tuition reimbursement and other educational benefits.
• Work arrangement: The position is advertised as remote, with occasional evening or weekend availability required for deployments.