Analyst Testing

Tata Consultancy Services; San Antonio (TX); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Discretionary Incentive

Medical Coverage

Dental & Vision

Disability Insurance

Pet Insurance

Commuter Benefits

Certification Reimbursement

Vacation & Holidays

401K Plan

Performance Bonus

Student Loan Refinancing

Job summary

Tata Consultancy Services is seeking a Guidewire Policy Center Functional Analyst to join our P&C insurance domain team in San Antonio. You will analyze policy lifecycle processes, underwriting rules, and product model configurations to optimize native capabilities.

Collaborate with underwriters, IT leadership, and offshore/onshore teams in agile sprints, document functional specs, write user stories, and facilitate UAT to ensure successful deliveries.

Qualifications

• Lead workshops with underwriters and stakeholders to define business goals.
• Write user stories, detailed functional designs, and acceptance criteria.
• Maintain traceability between business rules and system configurations.
• Design UAT plans and guide business users through validation and sign-off.

Responsibilities

• Map insurance workflows to PolicyCenter functionality.
• Document rating logic and data model adjustments.
• Guide teams on utilizing out-of-the-box features and APD.
• Evaluate integration touchpoints with billing, claims, and external data sources.
• Collaborate with developers during sprints to clarify requirements.
• Review test cases and support UAT and defect resolution.

Skills

Policy Lifecycle

Underwriting Rules

Risk Assessment

Product Model Admin

Gap Analysis

Requirements Gathering

User Stories

UAT Facilitation

Agile/Scrum

Stakeholder Management

Education

Bachelor's degree

Tools

Jira

Confluence

APD

Job description

Guidewire Policy Center Functional Analyst

P&C Insurance Domain Knowledge

• Policy Lifecycle Management: Deep understanding of submissions, quotes, renewals, endorsements, cancellations, and reinstatements.
• Underwriting & Rating: Knowledge of risk assessment rules, premium calculations, and product model definitions (lines of business like Personal Auto, Workers' Comp, or General Liability).

Guidewire PolicyCenter Core Skills

• Out-of-the-Box (OOTB) Functionality: Expertise in standard PolicyCenter features to maximize OOTB use and minimize costly custom configurations.
• Product Model & Administration: Ability to configure underwriting authorities, questions, modifiers, and availability rules.
• Gap Analysis: Skills to evaluate business requests against native platform capabilities and propose viable solutions.

Analysis & Documentation

• Requirements Gathering: Conducting workshops with business stakeholders and subject matter experts (SMEs).
• Artifact Creation: Writing clear functional specifications, user stories, acceptance criteria, and mapping workflows.
• UAT Facilitation: Designing user acceptance test plans and guiding business users through validation and sign-off.

Delivery & Collaboration Tools

• Agile/Scrum Experience: Participating in daily standups, sprint planning, and backlog grooming.
• Project Tools: Proficiency with tracking tools like Jira and collaboration spaces like Confluence.

Roles & Responsibilities

Requirements Gathering and Analysis

• Lead workshops with underwriters and stakeholders to define business goals.
• Map existing insurance workflows to Policy Center functionality.
• Write user stories, detailed functional designs, and acceptance criteria.
• Maintain traceability between business rules and system configurations.

Product Modeling and Configuration Support

• Assist in configuring insurance products, lines of business, and underwriting rules.
• Document rating logic, premium calculations, and data model adjustments.
• Guide teams on utilizing Advanced Product Designer (APD) or out-of-the-box features.
• Evaluate integration touchpoints with billing, claims, and external data sources.

Testing and Delivery Coordination

• Collaborate with developers to clarify functional requirements during sprints.
• Review and validate test cases to ensure compliance with business needs.
• Support User Acceptance Testing (UAT) and troubleshoot functional defects.
• Participate in Agile/Scrum ceremonies like planning, refinement, and retrospectives.

Generic Managerial Skills, If any

Stakeholder and Relationship Management

• Expectation setting: Managing conflicting priorities and requests between underwriters, business sponsors, and IT leadership.
• OOTB (Out-of-the-Box) advocacy: Guiding business users to adopt standard Guidewire functionality rather than costly, complex customizations.
• Facilitation: Leading interactive requirement workshops, interviews, and playback sessions.

Project and Backlog Management

• Agile leadership: Managing sprint backlogs, grooming user stories, and defining precise acceptance criteria in tools like Jira or Rally.
• Scope control: Performing impact analysis on change requests to prevent project creep and budget overruns.
• Cross-functional coordination: Directing offshore/onshore developers, architects, and QA testers through release cycles.

Quality and Risk Management

• UAT facilitation: Overseeing User Acceptance Testing, turning business needs into valid test scenarios, and signing off on deliverables.
• Risk identification: Spotting integration or data migration roadblocks early and driving issue escalation paths.
• Process mapping: Documenting clear workflows for complex transactions like policy submissions, renewals, endorsements, and cancellations.

Education

Bachelor’s degree

TCS Employee Benefits Summary

• Discretionary Annual Incentive.
• Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
• Family Support: Maternal & Parental Leaves.
• Insurance Options: Auto & Home Insurance, Identity Theft Protection.
• Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
• Time Off: Vacation, Time Off, Sick Leave & Holidays.
• Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

Salary Range: $100000 - 115000 a year

Qualifications:

BACHELOR OF COMPUTER SCIENCE