Lead Utility Worker - Stadium Hospitality & Ops

Compass Group USA; Harrison (NJ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Instapay (early access to wages) and高

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Compass Group USA is seeking a LEAD UTILITY WORKER at the Sports Illustrated Stadium in Harrison, NJ. You will assist shift supervisors and department directors in day-to-day operations, maintain high quality, train and support staff, and ensure schedules are set and completed daily while delivering excellent customer service to guests and patients alike.

Responsibilities include covering shifts, relaying assignments, monitoring equipment, and upholding safety protocols.

Qualifications

• Assist shift supervisors and department directors in day-to-day department operations.
• Maintain high level of quality in all aspects of department duties, by training, supporting, supervising and interacting with department team members.
• Set a positive example for department through professional interactions with team members, customers, patients and families.
• Perform other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age-based competencies.

Responsibilities

• Delivers quality customer service to customers by providing one on one attention to the detail.
• Provide assignments and assistance to team members.
• Demonstrate proper use of personal protective equipment in all aspects of job performance.
• Relieve shift supervisor in times of absence.
• Adjust or cover schedules as needed during times of short staffing.
• Ensure that team member maintain set standards by conducting quality assurance surveys.
• Monitor and report any equipment issues or shortages.
• Conduct customer and patient surveys.
• Any other duties as assigned by supervisor or director.
• Interact with patients/customers in an appropriate manner in relation to age based competencies.

Skills

Customer service

Team coordination

Job description

Compass Group USA is seeking a LEAD UTILITY WORKER at the Sports Illustrated Stadium in Harrison, NJ. You will assist shift supervisors and department directors in day-to-day operations, maintain high quality, train and support staff, and ensure schedules are set and completed daily while delivering excellent customer service to guests and patients alike.

Responsibilities include covering shifts, relaying assignments, monitoring equipment, and upholding safety protocols.