Lead Tier-3 System Administrator - On-Site DC

Ardent; Washington (District of Columbia); On-site; USD 110,000 - 160,000; Full time

Job summary

Ardent is seeking a Tier 3 System Administrator Lead to join our team in Washington, DC. The role focuses on end-to-end operational integrity of the Museum’s server ecosystem, spanning on-prem, virtual, and cloud environments.

Responsibilities include leading administration, patching, backup verification, and disaster recovery, with after-hours escalation for 24x7 needs. Strong Linux/Windows, VMware, and AWS experience are essential.

Qualifications

• Expertise in Linux and Windows server administration and shell scripting.
• Experience maintaining operational integrity across on-premises, virtual, and cloud environments.
• Advanced troubleshooting across server hardware, OS, virtualization, storage, backup, and networks.
• Experience with VMware, Windows Server, Linux, AWS, Active Directory, DNS, SSL certs, and monitoring.
• Experience in backup, restoration, disaster recovery, bare-metal recovery, and hardware remediation.

Responsibilities

• Lead administration, monitoring, maintenance, troubleshooting, and recovery for Windows, Linux, virtual and cloud servers.
• Perform OS patching, storage monitoring, hardware maintenance, backups, and certificate renewals.
• Automate repeatable tasks using shell scripting to speed recovery.
• Administer VMware ESXi/vCenter environments and AWS cloud services.
• Provide Tier 3 escalation and after-hours support for critical infrastructure.

Skills

Linux administration

Windows administration

Shell scripting

Documentation

Vendor escalation leadership

Tools

VMware ESXi

vCenter

AWS EC2

Active Directory

DNS

SSL certificates

SQL databases

Job description

Ardent is seeking a Tier 3 System Administrator Lead to join our team in Washington, DC. The role focuses on end-to-end operational integrity of the Museum’s server ecosystem, spanning on-prem, virtual, and cloud environments.

Responsibilities include leading administration, patching, backup verification, and disaster recovery, with after-hours escalation for 24x7 needs. Strong Linux/Windows, VMware, and AWS experience are essential.