Lead Therapist

North American Mental Health Services; Redding (CA); On-site; USD 110,000 - 150,000; Full time

Job summary

North American Mental Health Services seeks a Lead Therapist to oversee clinical operations and provide leadership, mentorship, and supervision to clinicians. The role balances 30% leadership with 70% direct clinical service, ensuring high-quality patient care and adherence to guidelines.

You will supervise, review documentation, and collaborate with Directors on quality initiatives while maintaining caseload responsibilities and supporting team development.

Qualifications

• Master's degree required and licensed in past 5 years.
• Clinical supervision training/CEU within 10 days of hire or ongoing CEU requirement.

Responsibilities

• Lead and mentor clinical staff to enhance professional development.
• Provide clinical leadership, supervision, and consultation to clinicians.
• Monitor compliance with policies, documentation, and quality standards.
• Maintain an active therapy caseload and provide direct clinical services.
• Collaborate with leadership on initiatives to improve clinical services.

Skills

Leadership

Clinical supervision

Case management

Education

Master's degree in psychology/related field

Licensed CA BBS LCSW

Job description

The Lead Therapist will oversee clinical operations and provide clinical leadership, ensuring the delivery of high-quality patient care and adherence to clinical guidelines and best practices. This role involves leadership, mentorship, and collaboration. Approximately 30% of the role is dedicated to leadership, supervision, and clinical oversight, with the remaining 70% focused on providing direct clinical services.

LEADERSHIP AND MANAGEMENT

• Lead and mentor clinical staff, providing guidance and support to enhance their professional development and success.
• Foster a culture of teamwork, accountability, and positivity within the team.
• Collaborate with leadership to develop and implement initiatives that improve clinical services.

CLINICAL OVERSIGHT

• Collaborate with leadership to improve clinical processes and elevate patient and clinician care.
• Provide clinical supervision, including individual, group, and triadic supervision, in accordance with applicable licensing board requirements and organizational policies.
• Provide caseload management supervision for all licensed and unlicensed clinicians within the assigned office location.
• Review and approve clinical documentation for associate clinicians to ensure compliance with regulatory, ethical, and organizational standards.
• Monitor clinician adherence to company policies, procedures, and clinical standards.
• Assist the Director of Therapeutic Services with clinical initiatives, projects, personnel, and operational needs as assigned.

QUALITY IMPROVEMENT

• Monitor compliance with therapeutic services policies, procedures, and documentation standards.
• Identify opportunities to improve clinical workflows, patient outcomes, and clinician effectiveness.
• Regularly communicate with clinicians to obtain and provide feedback regarding office operations, clinical concerns, and service delivery.
• Communicate relevant findings, recommendations, and concerns to the Director of Therapeutic Services and administrative leadership.
• Support the development and implementation of quality improvement initiatives designed to enhance patient care and clinician satisfaction.

PATIENT CARE

• Ensure clinical services are delivered in accordance with organizational standards, ethical guidelines, and applicable regulations.
• Provide consultation and guidance to clinicians regarding patient care, treatment planning, and case management.
• Support clinicians in managing complex cases and addressing barriers to treatment engagement.
• Maintain an active therapy caseload and provide direct clinical services.

TRAINING AND EDUCATION

• Lead onboarding activities for newly hired clinicians, including orientation to clinical policies, procedures, and documentation expectations.
• Collaborate with the Director of Therapeutic Services to develop and facilitate professional development and training programs.
• Maintain and expand clinical resource materials, including treatment manuals, handouts, best-practice guides, and educational resources.
• Provide ongoing coaching, mentorship, and professional development opportunities to clinicians.
• Foster a culture of continuous learning and clinical excellence throughout the office.

PERFORMANCE METRICS

• Monitor clinician performance related to documentation compliance, supervision participation, caseload management, and adherence to organizational standards.
• Provide regular feedback, coaching, and performance guidance to clinicians.
• Track and report office-level clinical quality indicators and areas requiring improvement.
• Contribute to initiatives designed to improve clinician retention, engagement, productivity, and overall quality of care.

Duties And Responsibilities

• Report directly to the Director of Therapeutic Services (DoTS) and collaborate with Operations Manager(s) to support clinical operations and interdisciplinary care.
• Provide ongoing clinical leadership, supervision, mentorship, and consultation to clinicians in accordance with organizational policies and applicable licensing requirements.
• Support compliance with clinical documentation, policies, and quality standards.
• Facilitate communication between clinicians and leadership to promote effective operations and continuous quality improvement.
• Perform other related duties and special projects as assigned to support organizational objectives, clinical operations, and clinician development.

Qualifications

• Master's Degree (MA/MS) with at least 2 years of licensed experience in the past 5 years.
• Completion of clinical supervision training/CEU requirements within 10 days of hire (if not previously completed), with ongoing continuing education required to maintain licensure, clinical competency, and supervision responsibilities.
• Valid and Current License with the CA BBS (LCSW only)
• Computer skills required: Microsoft Office Suite, General Internet Knowledge (Chrome, Edge, or the like)