Lead Test Engineer - Server/Storage Repair & Analytics

Hyve Solutions; Olive Branch (MS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

FSA

HSA

Mental Health

401K with match

Paid Holidays

Tuition Reimbursement

Perks at Work

LEAP Program

MyFlexPay

Job summary

Hyve Solutions in the United States is seeking a detail-oriented, hands-on professional to support server, storage, and GPU products. You will provide Level 3 technical support, guide repair, and ensure efficient root-cause analysis in a fast-paced environment.

With a Bachelor’s degree and at least 3 years of related experience, you will lead repair training, improve processes to reduce defects and costs, and collaborate with test, assembly, and leadership to drive quality and delivery.

Qualifications

• Bachelor’s degree in computer/electrical engineering or equivalent is a plus.
• Minimum of 3 years related experience.
• Experience with ticket tracking and PLM systems is preferred.
• Knowledge of manufacturing systems.
• Strong problem-solving and analytical abilities.

Responsibilities

• Provide Level 3 tech support on troubleshooting and failure analysis for server/rack/storage/GPU products.
• Sustain repair training procedures and related documentation; train employees.
• Improve repair area to reduce defects, failures, and labor costs.
• Maintain repair reporting tools and websites with up-to-date data.
• Provide global support for escalated repair issues.
• Lead and direct test, assembly, and repair teams.

Skills

Analytical and problem-solving skills

Jira

Lean philosophies

Debugging and root cause analysis

Programming and databases (Python and

Time management and delegation

Education

Bachelor’s degree in computer/electrical engineering or equivalent

Tools

Jira

Agile PLM

Job description

Hyve Solutions in the United States is seeking a detail-oriented, hands-on professional to support server, storage, and GPU products. You will provide Level 3 technical support, guide repair, and ensure efficient root-cause analysis in a fast-paced environment.

With a Bachelor’s degree and at least 3 years of related experience, you will lead repair training, improve processes to reduce defects and costs, and collaborate with test, assembly, and leadership to drive quality and delivery.