Lead Teller

MidSouth Community Federal Credit Union; Macon (GA); On-site; USD 26,000 - 33,000; Full time

Job summary

MidSouth Community Federal Credit Union in Macon, Georgia, is seeking a Lead Teller who is driven to serve others. In this non-exempt, Grade 7 role, you will help members by presenting products and services that improve their financial lives.

You will handle transactions, resolve issues, and answer questions across MidSouth's product spectrum. The position is full-time with a 40-hour week and a rotating Saturday morning shift; starting pay ranges from $18.92 to $23.65 per hour.

Qualifications

• Five or more years of similar or related experience.
• History of satisfactory performance and behavior.
• Ability to train other Tellers (on the job training).
• Ability to function as backup vault custodian.
• Demonstrated ability to handle complex inquiries and issues successfully.

Responsibilities

• Assist members by offering products and services that would improve their financial lives.
• Process financial transactions, sell monetary instruments, and educate members on features and benefits of MidSouth's products and services.
• Handle financial transactions, resolve members' problems, and answer questions across the MidSouth spectrum of products and services.
• Train other Tellers (on the job training).
• Function as backup vault custodian.

Skills

Customer service

Attention to detail

Cash handling

Adaptability

Courtesy

Education

High school diploma or GED

Job description

MidSouth Community Federal Credit Union is seeking to hire a talented individual who is driven by the desire to serve others in Macon, Georgia.

Who Are We?

As the oldest locally-owned financial institution in Middle Georgia, MidSouth Community Federal Credit Union focuses on its members each day -- both external and internal. All team members recognize the importance of Helping People Afford Life and it is at the heart of what we do.

A Day In the Life as a Lead Teller

The primary role of a Lead Teller (non-exempt, Grade 7) at MidSouth Community FCU is to assist members by offering products and services that would improve the members' financial lives. As a Lead Teller, you will be handling financial transactions, resolving members' problems, and answering questions that cover the MidSouth spectrum of products and services. Also, you would process financial transactions, sell monetary instruments, and educate members on the features and benefits of MidSouth's products and services.

What Are We Looking For?

If you have worked in a cash-handing or customer/member-facing role that requires a high level of accuracy and attention to detail, this position may be perfect for you!

In an ever-changing world of banking, we are looking for someone who is adaptable to change and willing to see a task through from beginning to end. Additionally, we are looking for a person who is able to effectively balance priorities, while maintaining a level of high professionalism and courtesy to all members.

Experience

• Five or more years of similar or related experience.
• History of satisfactory performance and behavior.
• Ability to train other Tellers (on the job training).
• Ability to function as backup vault custodian.
• Demonstrated ability to handle complex inquiries and issues successfully.

Education

• A high school education or GED.

Interpersonal Skills

• Courtesy, tact, and diplomacy are essential elements of the job.
• Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information which may require some discussion.

How is the Work Schedule?

The Lead Teller position is a full time role, working typically 40 hours weekly. There is a Saturday morning rotation for each person in the branch. For this rotation, one person in the branch would be scheduled to work during our open hours of 9 AM to 12 PM on Saturday, and would work a half-day during that week prior.

Starting Pay

Starting Pay: $18.92 - $23.65/hour

POSTED 11/06/2026

Note: This position has been posted for both internal and external applicants - meaning that current employees are eligible for this opportunity as well. If this position is filled internally, all external applicants will be notified, stating that fact.

This position description is not all inclusive. The person hired for this role will be required to perform other duties as deemed necessary.

All external employment offers are subject to the satisfactory completion of reference, credit, drug, alcohol, and background checks.