Lead Technician Restoration Mold Water Fire

SERVPRO Team Locandro; Fort Lauderdale (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company car

Dental insurance

Job summary

SERVPRO Team Locandro in Weston/West Davie area is seeking a Lead Technician / Crew Chief to coordinate and perform work on residential and commercial projects, ensuring high-quality restoration services and a positive customer experience.

The Lead Technician will supervise production activities, coach technicians, and manage job files, progress, and safety compliance while coordinating with the production manager and office staff.

Qualifications

• Experience in restoration work related to water, fire, and mold damage.
• Experience leading and supervising a restoration team.
• IICRC certification preferred.
• Experience using industry software programs.
• Willingness to travel locally or out of state; on-call as needed.

Responsibilities

• Supervise and perform production work according to SERVPRO processes and ensure quality control
• Manage the customer experience and overall satisfaction
• Coach, train, and supervise restoration technicians
• Document detailed and accurate job files to support services
• Monitor progress from start to finish and manage resources

Skills

Leadership

Communication

Team supervision

Safety compliance

Education

IICRC certification

Tools

Industry software

Job description

Benefits

• Free uniforms


• Opportunity for advancement


• Paid time off


• Training & development


• Vision insurance


• Company car


• Dental insurance

Do you have experience in Water Mitigation, Mold Remediation, Restoration, Fire Damage, Construction or similar industries? Do you love helping people through difficult situations? Do you enjoying leading a team to success? Then don’t miss your chance to join Servpro Team Locandro, located in the Weston/West Davie area.

The Lead Technician / Crew Chief coordinates, monitors, and performs work activities on residential and commercial projects to successfully fulfill service needs and facilitate a positive customer experience.

Responsibilities

• Supervise and perform production work according to SERVPRO® processes and ensure quality control


• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.


• Communicate clear expectations to restoration technicians, coach and train them, and supervise their activities


• Document a detailed and accurate job file to support the services provided


• Monitor assigned jobs from start to finish


• Manage labor and consumable item usage on assigned projects


• Communicate with production manager and office staff on project progress and issues


• Manage data using industry software programs


• Communicate, follow and enforce all OSHA guidelines for job safety


• Be readily available for on-calls and emergencies

Requirements

• Experience in restoration work related to clean up from damage caused by water, fire, and mold is required.


• Experience leading and supervising a team in the restoration industry is required


• IICRC certifications highly preferred


• Experience using industry related software programs


• Ability to travel locally or out of state when necessary


• Ability and willingness to work nights and weekends as required


• Ability to be On-Call as needed


• Valid driver’s license


• Able to comply with franchise guidelines


• Effective written and oral communication


• Preferable bilingual (English/Spanish), English is mandatory.

Physical and Work Environment Requirements

• Ability to regularly lift 50 pounds unassisted and ability to lift up to 100 pounds with assistance


• Exposure to chemicals


• Walking and standing for long periods of time, driving, sitting, climbing,


• Ability to climb ladders and work at ceiling heights


• Ability to work in tight spaces (e.g., crawls spaces under buildings)


• Repetitive pushing/pulling/lifting/carrying objects

Benefits

• Health Insurance


• Paid Holidays


• Paid Time Off


• Uniforms provided


• Training provided


• Company vehicles

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.