Lead Technician Restoration Mold Water Fire

SERVPRO of Weston/West Davie; Florida; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Company Vehicles

Training Provided

Job summary

ServiceMaster Clean of Fraser Valley is looking for a Lead Technician / Crew Chief to oversee restoration projects. This role involves leading a team to ensure quality control in damage restoration, including water and fire damage cleanup.

The ideal candidate will have strong experience in restoration work, team leadership, and effective communication skills. We offer competitive benefits, including health insurance, training, and company vehicles.

Qualifications

• Experience in restoration work related to damage caused by water, fire, and mold.
• Experience leading and supervising a team in the restoration industry.
• Valid driver’s license and ability to comply with franchise guidelines.

Responsibilities

• Supervise and perform production work following SERVPRO processes.
• Manage the customer experience and overall satisfaction.
• Coach and train restoration technicians while supervising their activities.

Skills

Restoration Work

Team Leadership

Effective Communication

IICRC Certification

Bilingual (English/Spanish)

Tools

Industry Software Programs

Job description

Benefits

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Company car
• Dental insurance

Do you have experience in Water Mitigation, Mold Remediation, Restoration, Fire Damage, Construction or similar industries? Do you love helping people through difficult situations? Do you enjoy leading a team to success?

Then don’t miss your chance to join Servpro Team Locandro, located in the Weston/West Davie area.

Lead Technician / Crew Chief

The Lead Technician / Crew Chief coordinates, monitors, and performs work activities on residential and commercial projects to successfully fulfill service needs and facilitate a positive customer experience.

Responsibilities

• Supervise and perform production work according to SERVPRO® processes and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews.
• Communicate clear expectations to restoration technicians, coach and train them, and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Monitor assigned jobs from start to finish
• Manage labor and consumable item usage on assigned projects
• Communicate with production manager and office staff on project progress and issues
• Manage data using industry software programs
• Communicate, follow and enforce all OSHA guidelines for job safety
• Be readily available for on-calls and emergencies

Requirements

• Experience in restoration work related to clean up from damage caused by water, fire, and mold is required.
• Experience leading and supervising a team in the restoration industry is required
• IICRC certifications highly preferred
• Experience using industry related software programs
• Ability to travel locally or out of state when necessary
• Ability and willingness to work nights and weekends as required
• Ability to be On-Call as needed
• Valid driver’s license
• Able to comply with franchise guidelines
• Effective written and oral communication
• Preferable bilingual (English/Spanish), English is mandatory.

Physical and Work Environment Requirements

• Ability to regularly lift 50 pounds unassisted and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

Benefits

• Health Insurance
• Paid Holidays
• Paid Time Off
• Uniforms provided
• Training provided
• Company vehicles

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.