Lead Technician — Donor Center Leader & Trainer

BioLife Plasma; West Des Moines (IA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) plan with company match

Medical insurance

Paid time off

Tuition reimbursement

Job summary

BioLife Plasma Services in West Des Moines, IA is seeking a Lead Technician to oversee donor screening, processing and sample collection while providing leadership to staff and ensuring compliance with regulations. The role emphasizes training, safety, and operational oversight in a busy plasma donation center.

The position requires full certification in Medical History, Phlebotomy, and Sample Processing, and offers opportunities for career growth within a supportive team.

Qualifications

• Essential: High School Diploma or equivalent required
• Desired: Experience in a laboratory, hospital, or other regulated environment is a plus

Responsibilities

• Greet donors as they enter and exit the donor floor.
• Answer phones within reasonable timeframe.
• Train new and existing staff on donor center procedures through demonstration, instruction, observation, and feedback.
• Provide leadership and training assistance in support of center management and supervisory team, including oversight of operational flow.
• Respond and analyze HB detect alarms associated with Aurora machines and/or RBC spills associated with the PCS2 machines.

Skills

Leadership

Customer service

Training

Donor screening

Phlebotomy

Regulatory compliance

Education

High School Diploma or equivalent

Tools

Aurora machines

PCS2

Job description

BioLife Plasma Services in West Des Moines, IA is seeking a Lead Technician to oversee donor screening, processing and sample collection while providing leadership to staff and ensuring compliance with regulations. The role emphasizes training, safety, and operational oversight in a busy plasma donation center.

The position requires full certification in Medical History, Phlebotomy, and Sample Processing, and offers opportunities for career growth within a supportive team.