Lead Technician

Raya Workforce LLC; Village of Rye Brook (NY); Presencial; USD 52.000 - 83.000; Jornada completa

Descripción de la vacante

Raya Workforce LLC is seeking a hands-on Lead Restoration Technician in Rye Brook, NY to oversee and perform day-to-day restoration projects for residential and commercial properties. The role requires leadership of small field crews and hands-on work in water damage, structural drying, and mold remediation.

The ideal candidate has 2+ years in restoration, strong communication skills, and the ability to handle evenings, weekends, and after-hours emergencies while maintaining safety and quality

Formación

• 2+ years of experience in property restoration, construction, or a related field; restoration experience preferred.
• Hands‑on experience with water damage restoration and structural drying.
• Knowledge of fire and smoke damage cleanup and basic odor removal techniques.
• Experience with mold remediation, containment, and PPE procedures.
• Previous experience leading crews or coordinating field teams.
• Strong customer service, communication, and problem‑solving skills.
• Ability to read and follow work orders and accurately document project activities.
• Familiarity with OSHA safety guidelines and restoration industry safety practices.
• Valid driver's license with a clean driving record.
• Ability to work evenings, weekends, holidays, and on-call emergency shifts as needed.

Responsabilidades

• Lead and participate in restoration projects involving water damage, fire and smoke damage, mold remediation, and storm damage.
• Supervise and coordinate small field crews, delegate tasks, and manage daily job-site workflow.
• Perform water extraction and structural drying using extractors, air movers, dehumidifiers, and related equipment.
• Assist with fire and smoke cleanup, including basic odor removal procedures.
• Perform mold remediation activities, including containment setup, PPE usage, and safe removal procedures.
• Set up job sites and ensure equipment, materials, and vehicles are ready for each project.
• Monitor project progress and ensure work meets company quality and safety standards.
• Document job-site conditions, work performed, equipment used, and project progress.
• Assist with estimates, work orders, and insurance-related documentation.
• Communicate professionally and empathetically with property owners, customers, team members, and project managers.
• Respond to emergency restoration calls and maintain readiness for after-hours assignments.
• Follow OSHA and company safety procedures and maintain a clean and safe work environment.
• Safely operate company vehicles and maintain tools and restoration equipment.

Conocimientos

Water damage restoration

Structural drying

Crew leadership

Mold remediation

Customer service

OSHA safety

Documentation

Educación

High school diploma

Herramientas

Water extraction equipment

Air movers & dehumidifiers

Descripción del empleo

Lead Restoration Technician

Location: Rye Brook, NY
Job Type: Full-Time
Work Arrangement: On-Site
Schedule: Flexible hours, including evenings, weekends, and on-call emergency response

Position Overview

We are seeking an experienced Lead Restoration Technician to oversee and perform day-to-day restoration projects for residential and commercial properties. The ideal candidate will have hands‑on experience in water damage restoration, structural drying, fire and smoke cleanup, and mold remediation, along with the ability to lead small field crews.

The Lead Technician will coordinate job-site activities, operate restoration equipment, ensure safety and quality standards are maintained, communicate with customers and project managers, and document work performed throughout each project.

Key Responsibilities

• Lead and participate in restoration projects involving water damage, fire and smoke damage, mold remediation, and storm damage.

• Supervise and coordinate small field crews, delegate tasks, and manage daily job-site workflow.

• Perform water extraction and structural drying using extractors, air movers, dehumidifiers, and related equipment.

• Assist with fire and smoke cleanup, including basic odor removal procedures.

• Perform mold remediation activities, including containment setup, PPE usage, and safe removal procedures.

• Set up job sites and ensure equipment, materials, and vehicles are ready for each project.

• Monitor project progress and ensure work meets company quality and safety standards.

• Document job-site conditions, work performed, equipment used, and project progress.

• Assist with estimates, work orders, and insurance-related documentation.

• Communicate professionally and empathetically with property owners, customers, team members, and project managers.

• Respond to emergency restoration calls and maintain readiness for after-hours assignments.

• Follow OSHA and company safety procedures and maintain a clean and safe work environment.

• Safely operate company vehicles and maintain tools and restoration equipment.

Qualifications

• 2+ years of experience in property restoration, construction, or a related field; restoration experience preferred.

• Hands‑on experience with water damage restoration and structural drying.

• Knowledge of fire and smoke damage cleanup and basic odor removal techniques.

• Experience with mold remediation, containment, and PPE procedures.

• Previous experience leading crews or coordinating field teams.

• Strong customer service, communication, and problem‑solving skills.

• Ability to read and follow work orders and accurately document project activities.

• Familiarity with OSHA safety guidelines and restoration industry safety practices.

• Valid driver's license with a clean driving record.

• Ability to work evenings, weekends, holidays, and on‑call emergency shifts as needed.

• Ability to lift and move equipment, work in confined spaces, and perform physical tasks in various environmental conditions.

• High school diploma or equivalent.

Preferred Qualifications

• IICRC certifications, such as:

  • Water Restoration Technician (WRT)

  • Fire and Smoke Restoration Technician (FSRT)

  • Applied Microbial Remediation Technician (AMRT)

• Additional technical, trade, construction, or restoration training.

• Experience working with insurance claims and restoration documentation.

Key Skills

Water Damage Restoration | Structural Drying | Water Extraction | Fire & Smoke Restoration | Mold Remediation | Storm Damage Restoration | Restoration Equipment | Crew Leadership | Customer Service | Job Documentation | Insurance Documentation | OSHA Safety

Ideal Candidate

The ideal candidate is a hands‑on Lead Restoration Technician who can independently manage restoration work at the job site, lead a small crew, operate restoration equipment, communicate effectively with customers, and ensure projects are completed safely, efficiently, and to a high standard.